Trinity Village
Nursing Home · Hickory, NC
CMS certification number345152
Contact & location
1265 21 Street NEHickory, NC 28601
Catawba County
- Phone
- (828) 328-2006
- ZIP code
- 28601 – all care providers
Facility details
- Certified beds
- 104
- Residents per day
- 97.5 (94% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Lutheran Home-Hickory, INC.
- Chain
- Lutheran Services Carolinas (9 facilities, avg 4.2★)
- Medicare certified since
- July 1, 1976
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 6.50 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 1.12 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.68 (state 0.89 · U.S. 0.86)
- Nurse aides
- 4.71 (state 2.34 · U.S. 2.32)
- Weekend total
- 5.86 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 28.1 (state 49.0 · U.S. 45.8)%
- RN turnover
- 18.5 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 11, 2026
- Health deficiencies (last cycle)
- 3.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 5 health · 9 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2026-03-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-03 |
| 2026-03-11 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-01 |
| 2024-04-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2024-01-03 |
| 2024-04-23 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $8,512 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-04-23 | Fine | $8,512 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Desantis, Michael (individual) | Administrator · NOT APPLICABLE | |
| Hendren, Kendra (individual) | Administrator · NOT APPLICABLE | |
| Lsa Management, INC. (organization) | Administrator · NOT APPLICABLE | |
| Lutheran Home Hickory West Property, INC. (organization) | Administrator · NOT APPLICABLE | |
| Nickerson, Kirby (individual) | Administrator · NOT APPLICABLE | |
| Smith, Kesha (individual) | Administrator · NOT APPLICABLE | |
| Smith, Kesha (individual) | Corporate Director · NOT APPLICABLE | |
| Maddry, Karen (individual) | Corporate Officer · NOT APPLICABLE | |
| Nelson, Douglas (individual) | Corporate Officer · NOT APPLICABLE | |
| Nickerson, Kirby (individual) | Corporate Officer · NOT APPLICABLE | |
| Goins, Ted (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Herman, Richard (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Maddry, Karen (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Desantis, Michael (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Goins, Ted (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hendren, Kendra (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lsa Management, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Lutheran Home Hickory West Property, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Lutheran Services for the Aging, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Nelson, Douglas (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Nickerson, Kirby (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Smith, Kesha (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Goins, Ted (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Herman, Richard (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Lutheran Services for the Aging, INC. (organization) | Trustee Of The Snf · NOT APPLICABLE | |
| Nelson, Douglas (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Trinity Village?
Trinity Village has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Trinity Village have?
It has 104 certified beds and cares for about 98 residents per day.
Has Trinity Village been fined?
Yes. CMS lists 1 penalty totaling $8,512 in the last three years.
Who owns Trinity Village?
It is part of Lutheran Services Carolinas and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Trinity Village?
(828) 328-2006. The facility is located at 1265 21 Street NE, Hickory, NC 28601.
Other nursing homes in Hickory
-
Trinity Ridge
Nursing Home · Hickory, NC · 120 beds
★★★★★ -
The Greens at Hickory
Nursing Home · Hickory, NC · 150 beds
★★ -
The Greens at Viewmont
Nursing Home · Hickory, NC · 104 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.