White Oak Manor-Kings Mountain

Nursing Home · Kings Mountain, NC

CMS overall rating 2/5 Abuse citation For profit - Corporation

CMS certification number345151
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

716 Sipes Street
Kings Mountain, NC 28086
Cleveland County
Phone
(704) 739-8132
ZIP code
28086 – all care providers

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Facility details

Certified beds
154
Residents per day
132.9 (86% occupied)
Ownership
For profit - Corporation
Legal name
Legal Business Name Not Available
Medicare certified since
February 27, 1976
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.9
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.7
Quality measures★★★★★ 2/5
State avg 3.3
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.03 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.42 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.78 (state 0.89 · U.S. 0.86)
Nurse aides
2.83 (state 2.34 · U.S. 2.32)
Weekend total
3.53 (state 3.40 · U.S. 3.42)
Nursing staff turnover
46.5 (state 49.0 · U.S. 45.8)%
RN turnover
46.7 (state 45.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 12, 2025
Health deficiencies (last cycle)
9.0 (state 4.8 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
13 health · 16 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-08-12 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
J
Immediate jeopardy to resident health or safety
Corrected 2025-09-10
2025-08-12 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-10
2025-08-12 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-10
2025-08-12 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-10
2025-08-12 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-10
2025-08-12 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-10
2025-08-12 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-10
2025-08-12 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-10
2025-08-12 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-10
2024-05-02 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-14
2024-05-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-14
2024-05-02 Provide bedrooms that don't allow residents to see each other when privacy is needed.
F0914 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-14
2023-01-12 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-02-08

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $53,811 in fines.

DateTypeAmount
2025-08-12Fine$53,811

Ownership & management

NameRoleSince
Ownership Data Not Available

Frequently asked questions

What is the rating of White Oak Manor-Kings Mountain?

White Oak Manor-Kings Mountain has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does White Oak Manor-Kings Mountain have?

It has 154 certified beds and cares for about 133 residents per day.

Has White Oak Manor-Kings Mountain been fined?

Yes. CMS lists 1 penalty totaling $53,811 in the last three years.

What is the phone number of White Oak Manor-Kings Mountain?

(704) 739-8132. The facility is located at 716 Sipes Street, Kings Mountain, NC 28086.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.