Maggie Valley Health and Rehabilitation Center
Nursing Home · Maggie Valley, NC
CMS certification number345102
Contact & location
75 Fisher LoopMaggie Valley, NC 28751
Haywood County
- Phone
- (828) 926-4326
- ZIP code
- 28751 – all care providers
Facility details
- Certified beds
- 114
- Residents per day
- 107.1 (94% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Legal Business Name Not Available
- Medicare certified since
- November 23, 1973
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.05 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.56 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.66 (state 0.89 · U.S. 0.86)
- Nurse aides
- 1.83 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.71 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 31.8 (state 49.0 · U.S. 45.8)%
- RN turnover
- 16.7 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 19, 2026
- Health deficiencies (last cycle)
- 4.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 17 health · 6 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-19 | Honor the resident's right to manage his or her financial affairs. F0567 · Resident Rights Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-15 |
| 2026-03-19 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-15 |
| 2026-03-19 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-15 |
| 2026-03-19 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-15 |
| 2025-05-29 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-06-13 |
| 2025-05-29 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-13 |
| 2025-01-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2025-03-07 |
| 2025-01-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-01-14 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-01-14 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2025-01-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-07 |
| 2023-07-26 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-07-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-07-26 | Dispose of garbage and refuse properly. F0814 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-07-26 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-08-24 |
| 2023-07-26 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2023-07-26 |
| 2023-07-26 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-07-26 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
3 penalties in the last three years, including $51,012 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-05-29 | Fine | $33,667 |
| 2025-01-14 | Payment Denial | 22 days payment denial |
| 2025-01-14 | Fine | $17,345 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Ownership Data Not Available |
Frequently asked questions
What is the rating of Maggie Valley Health and Rehabilitation Center?
Maggie Valley Health and Rehabilitation Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Maggie Valley Health and Rehabilitation Center have?
It has 114 certified beds and cares for about 107 residents per day.
Has Maggie Valley Health and Rehabilitation Center been fined?
Yes. CMS lists 3 penalties totaling $51,012 in the last three years.
What is the phone number of Maggie Valley Health and Rehabilitation Center?
(828) 926-4326. The facility is located at 75 Fisher Loop, Maggie Valley, NC 28751.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.