Carolina Rivers Nursing and Rehabilitation Center
Nursing Home · Jacksonville, NC
Contact & location
1839 Onslow Drive ExtensionJacksonville, NC 28540
Onslow County
- Phone
- (910) 455-3610
- ZIP code
- 28540 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 103.4 (86% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Maple LTC Group, LLC
- Chain
- Principle Long Term Care (40 facilities, avg 3.0★)
- Medicare certified since
- February 1, 1971
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.57 (state 3.83 · U.S. 3.86)
- Registered nurses (RN)
- 0.40 (state 0.61 · U.S. 0.69)
- Licensed practical nurses
- 0.95 (state 0.89 · U.S. 0.86)
- Nurse aides
- 2.22 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.32 (state 3.40 · U.S. 3.42)
- Nursing staff turnover
- 65.5 (state 49.0 · U.S. 45.8)%
- RN turnover
- 88.2 (state 45.7 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- December 12, 2025
- Health deficiencies (last cycle)
- 0.0 (state 4.8 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 7 health · 8 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-10-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-16 |
| 2024-08-16 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-01 |
| 2024-08-16 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-10-01 |
| 2024-08-16 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-09-04 |
| 2023-05-15 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-06-10 |
| 2023-05-15 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-10 |
| 2023-05-15 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $4,271 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-08-16 | Fine | $4,271 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Johnson, Dianne (individual) | Corporate Director · NOT APPLICABLE | |
| Boice, Gale (individual) | Corporate Officer · NOT APPLICABLE | |
| Karstetter, Brian (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Principle It Services, INC. (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Principle Long Term Care, INC. (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Carolina Rivers Nursing and Rehabilitation Center?
Carolina Rivers Nursing and Rehabilitation Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.
How many beds does Carolina Rivers Nursing and Rehabilitation Center have?
It has 120 certified beds and cares for about 103 residents per day.
Has Carolina Rivers Nursing and Rehabilitation Center been fined?
Yes. CMS lists 1 penalty totaling $4,271 in the last three years.
Who owns Carolina Rivers Nursing and Rehabilitation Center?
It is part of Principle Long Term Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Carolina Rivers Nursing and Rehabilitation Center?
(910) 455-3610. The facility is located at 1839 Onslow Drive Extension, Jacksonville, NC 28540.
Other nursing homes in Jacksonville
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Premier Nursing and Rehabilitation Center
Nursing Home · Jacksonville, NC · 239 beds
★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.