Jacob's Creek Nursing and Rehabilitation Center

Nursing Home · Madison, NC

CMS overall rating 5/5 For profit - Limited Liability company

CMS certification number345050

Contact & location

1721 Bald Hill Loop
Madison, NC 27025
Rockingham County
Phone
(336) 548-9658
ZIP code
27025 – all care providers

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Facility details

Certified beds
170
Residents per day
152.2 (90% occupied)
Ownership
For profit - Limited Liability company
Legal name
Granite Falls LTC, LLC
Chain
Principle Long Term Care (40 facilities, avg 3.0★)
Medicare certified since
May 8, 1968
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 2.9
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 3/5
State avg 2.7
Quality measures★★★★★ 5/5
State avg 3.3
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.32 (state 3.83 · U.S. 3.86)
Registered nurses (RN)
0.31 (state 0.61 · U.S. 0.69)
Licensed practical nurses
0.85 (state 0.89 · U.S. 0.86)
Nurse aides
2.16 (state 2.34 · U.S. 2.32)
Weekend total
3.09 (state 3.40 · U.S. 3.42)
Nursing staff turnover
43.5 (state 49.0 · U.S. 45.8)%
RN turnover
30.0 (state 45.7 · U.S. 42.9)%
Administrators who left
3 in the last year

Inspections

Last standard inspection
December 18, 2025
Health deficiencies (last cycle)
0.0 (state 4.8 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
8 health · 10 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2024-09-18 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-08-05
2024-09-18 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-11
2024-09-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-11
2024-09-18 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-11
2023-04-27 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-27 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-27 Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
F0626 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-25
2023-04-27 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-05-25

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

3 penalties in the last three years, including $16,801 in fines.

DateTypeAmount
2024-09-18Payment Denial2 days payment denial
2024-09-18Fine$12,784
2024-09-18Fine$4,017

Ownership & management

NameRoleSince
Goforth, James (individual)Administrator · NOT APPLICABLE
Principle Long Term Care, INC. (organization)Administrator · NOT APPLICABLE
Wilson, Kathleen (individual)Administrator · NOT APPLICABLE
Boice, Gale (individual)Corporate Officer · NOT APPLICABLE
Johnson, Dianne (individual)Corporate Officer · NOT APPLICABLE
Goforth, James (individual)Managing Control - Governing Body · NOT APPLICABLE
Principle Long Term Care, INC. (organization)Operational/managerial Control · NOT APPLICABLE
Wilson, Kathleen (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Jacob's Creek Nursing and Rehabilitation Center?

Jacob's Creek Nursing and Rehabilitation Center has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.9-star average in North Carolina.

How many beds does Jacob's Creek Nursing and Rehabilitation Center have?

It has 170 certified beds and cares for about 152 residents per day.

Has Jacob's Creek Nursing and Rehabilitation Center been fined?

Yes. CMS lists 3 penalties totaling $16,801 in the last three years.

Who owns Jacob's Creek Nursing and Rehabilitation Center?

It is part of Principle Long Term Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Jacob's Creek Nursing and Rehabilitation Center?

(336) 548-9658. The facility is located at 1721 Bald Hill Loop, Madison, NC 27025.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.