Helen Hayes Hospital T C U

Nursing Home · West Haverstraw, NY

CMS overall rating 5/5 Government - State

CMS certification number335873

Contact & location

51 N Route 9W
West Haverstraw, NY 10993
Rockland County
Phone
(845) 786-4000
ZIP code
10993 – all care providers

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Facility details

Certified beds
24
Residents per day
19.4 (81% occupied)
Ownership
Government - State
Legal name
State of New York Comptrollers Office
Chain
State of New York Comptroller's Office (7 facilities, avg 4.3★)
Medicare certified since
August 10, 2016
Participates in
Medicare

CMS star ratings

Overall★★★★★ 5/5
State avg 3.0
Health inspections★★★★★ 5/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 2.8
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay qualityNot rated
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
7.22 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
3.34 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.15 (state 0.76 · U.S. 0.86)
Nurse aides
3.74 (state 2.15 · U.S. 2.32)
Weekend total
6.20 (state 3.18 · U.S. 3.42)
Nursing staff turnover
33.3 (state 40.3 · U.S. 45.8)%
RN turnover
45.0 (state 39.8 · U.S. 42.9)%

Inspections

Last standard inspection
March 20, 2025
Health deficiencies (last cycle)
0.0 (state 8.0 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
2 health · 2 fire safety
DateCitationSeverityStatus
2018-05-07 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-06-27
2018-05-07 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2018-06-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Begho, Nathalie (individual)Administrator · NOT APPLICABLE
Bernard, Flora (individual)Administrator · NOT APPLICABLE
Borrelli, Dennis (individual)Administrator · NOT APPLICABLE
Delgardo, Elisa (individual)Administrator · NOT APPLICABLE
Denton, O'neil (individual)Administrator · NOT APPLICABLE
Evans, Yvonne (individual)Administrator · NOT APPLICABLE
Ficucello, John (individual)Administrator · NOT APPLICABLE
Fielack, Lisa (individual)Administrator · NOT APPLICABLE
Gagliardo, John (individual)Administrator · NOT APPLICABLE
Golub, Catherine (individual)Administrator · NOT APPLICABLE
Guarracini, Mary (individual)Administrator · NOT APPLICABLE
Guevin, Scott (individual)Administrator · NOT APPLICABLE
Jeffrey, Laurell (individual)Administrator · NOT APPLICABLE
Kaur, Jannet (individual)Administrator · NOT APPLICABLE
Kilkenny, Angela (individual)Administrator · NOT APPLICABLE
Leitner, Carrie (individual)Administrator · NOT APPLICABLE
Lucero, Julie (individual)Administrator · NOT APPLICABLE
Madelon, Florise (individual)Administrator · NOT APPLICABLE
Ruffin-Ellis, Veronica (individual)Administrator · NOT APPLICABLE
State of New York Comptrollers Office (organization)Administrator · NOT APPLICABLE
Evans, Yvonne (individual)Corporate Officer · NOT APPLICABLE
Delgardo, Elisa (individual)Managing Control - Governing Body · NOT APPLICABLE
Evans, Yvonne (individual)Managing Control - Governing Body · NOT APPLICABLE
Ficucello, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Gagliardo, John (individual)Managing Control - Governing Body · NOT APPLICABLE
Guarracini, Mary (individual)Managing Control - Governing Body · NOT APPLICABLE
Guevin, Scott (individual)Managing Control - Governing Body · NOT APPLICABLE
Kaur, Jannet (individual)Managing Control - Governing Body · NOT APPLICABLE
Lucero, Julie (individual)Managing Control - Governing Body · NOT APPLICABLE
Ruffin-Ellis, Veronica (individual)Managing Control - Governing Body · NOT APPLICABLE
Begho, Nathalie (individual)Operational/managerial Control · NOT APPLICABLE
Bernard, Flora (individual)Operational/managerial Control · NOT APPLICABLE
Borrelli, Dennis (individual)Operational/managerial Control · NOT APPLICABLE
Delgardo, Elisa (individual)Operational/managerial Control · NOT APPLICABLE
Denton, O'neil (individual)Operational/managerial Control · NOT APPLICABLE
Evans, Yvonne (individual)Operational/managerial Control · NOT APPLICABLE
Ficucello, John (individual)Operational/managerial Control · NOT APPLICABLE
Fielack, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Gagliardo, John (individual)Operational/managerial Control · NOT APPLICABLE
Golub, Catherine (individual)Operational/managerial Control · NOT APPLICABLE
Guarracini, Mary (individual)Operational/managerial Control · NOT APPLICABLE
Guevin, Scott (individual)Operational/managerial Control · NOT APPLICABLE
Jeffrey, Laurell (individual)Operational/managerial Control · NOT APPLICABLE
Kaur, Jannet (individual)Operational/managerial Control · NOT APPLICABLE
Kilkenny, Angela (individual)Operational/managerial Control · NOT APPLICABLE
Leitner, Carrie (individual)Operational/managerial Control · NOT APPLICABLE
Lucero, Julie (individual)Operational/managerial Control · NOT APPLICABLE
Madelon, Florise (individual)Operational/managerial Control · NOT APPLICABLE
Ruffin-Ellis, Veronica (individual)Operational/managerial Control · NOT APPLICABLE
State of New York Comptrollers Office (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Helen Hayes Hospital T C U?

Helen Hayes Hospital T C U has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Helen Hayes Hospital T C U have?

It has 24 certified beds and cares for about 19 residents per day.

Has Helen Hayes Hospital T C U been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Helen Hayes Hospital T C U?

It is part of State of New York Comptroller's Office and is classified as government - state. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Helen Hayes Hospital T C U?

(845) 786-4000. The facility is located at 51 N Route 9W, West Haverstraw, NY 10993.

Other nursing homes in West Haverstraw

Compare all nursing homes in West Haverstraw, NY →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.