New York State Veterans Home At Montrose
Nursing Home · Montrose, NY
CMS certification number335832
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
2090 Albany Post RoadMontrose, NY 10548
Westchester County
- Phone
- (914) 788-6000
- ZIP code
- 10548 – all care providers
Facility details
- Certified beds
- 252
- Residents per day
- 200.6 (80% occupied)
- Ownership
- Government - State
- Legal name
- State of New York Comptrollers Office
- Chain
- State of New York Comptroller's Office (7 facilities, avg 4.3★)
- Medicare certified since
- October 5, 2001
- Participates in
- Medicare
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.95 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 1.16 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 0.39 (state 0.76 · U.S. 0.86)
- Nurse aides
- 2.40 (state 2.15 · U.S. 2.32)
- Weekend total
- 3.38 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 26.5 (state 40.3 · U.S. 45.8)%
- RN turnover
- 27.8 (state 39.8 · U.S. 42.9)%
Inspections
- Last standard inspection
- July 27, 2023
- Health deficiencies (last cycle)
- 12.0 (state 8.0 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 22 health · 15 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-05-08 |
| 2026-03-24 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-08 |
| 2026-03-24 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-08 |
| 2026-03-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-04-17 |
| 2025-06-04 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-07-31 |
| 2025-06-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-31 |
| 2025-04-03 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-05-23 |
| 2025-04-03 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-05-23 |
| 2025-04-03 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-03 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2025-04-03 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-23 |
| 2023-07-27 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-12 |
| 2023-07-27 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-12 |
| 2023-07-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-12 |
| 2023-07-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-12 |
| 2023-07-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-12 |
| 2023-07-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-12 |
| 2023-07-27 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-12 |
| 2023-07-27 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-09-12 |
| 2019-06-22 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-08-15 |
| 2019-06-22 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2019-08-15 |
| 2018-07-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2018-09-12 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $29,153 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-04-03 | Fine | $29,153 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Mitelman, Raisa (individual) | Administrator · NOT APPLICABLE | |
| Nemeth, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Schultz, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Torelli, Maureen (individual) | Administrator · NOT APPLICABLE | |
| Velella, Vincent (individual) | Administrator · NOT APPLICABLE | |
| Nemeth, Jennifer (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Schultz, Matthew (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mitelman, Raisa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Nemeth, Jennifer (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Schultz, Matthew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Torelli, Maureen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Velella, Vincent (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of New York State Veterans Home At Montrose?
New York State Veterans Home At Montrose has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does New York State Veterans Home At Montrose have?
It has 252 certified beds and cares for about 201 residents per day.
Has New York State Veterans Home At Montrose been fined?
Yes. CMS lists 1 penalty totaling $29,153 in the last three years.
Who owns New York State Veterans Home At Montrose?
It is part of State of New York Comptroller's Office and is classified as government - state. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of New York State Veterans Home At Montrose?
(914) 788-6000. The facility is located at 2090 Albany Post Road, Montrose, NY 10548.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.