Regal Heights Rehabilitation and Health Care Cente

Nursing Home · Jackson Heights, NY

CMS overall rating 3/5 For profit - Partnership

CMS certification number335820

Contact & location

70-05 35th Avenue
Jackson Heights, NY 11372
Queens County
Phone
(718) 662-5100
ZIP code
11372 – all care providers

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Facility details

Certified beds
280
Residents per day
274.1 (98% occupied)
Ownership
For profit - Partnership
Legal name
Jackson Heights Care Center, LLC
Medicare certified since
February 8, 2000
Participates in
Medicare and Medicaid
Continuing care
Part of a continuing care retirement community
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 3/5
State avg 2.8
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.09 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.75 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.25 (state 0.76 · U.S. 0.86)
Nurse aides
2.09 (state 2.15 · U.S. 2.32)
Weekend total
2.87 (state 3.18 · U.S. 3.42)
Nursing staff turnover
31.5 (state 40.3 · U.S. 45.8)%
RN turnover
52.1 (state 39.8 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 17, 2026
Health deficiencies (last cycle)
5.0 (state 8.0 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
20 health · 20 fire safety
DateCitationSeverityStatus
2026-02-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-23
2026-02-17 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-03-23
2026-02-17 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-03-23
2026-02-17 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-23
2026-02-17 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-23
2023-12-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-01-19
2023-12-01 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-19
2023-12-01 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-19
2023-12-01 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-19
2023-12-01 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-19
2023-12-01 Honor each resident's preferences, choices, values and beliefs.
F0675 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-19
2023-12-01 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-19
2023-12-01 Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
F0711 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-19
2023-12-01 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-01-19
2021-09-10 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-11-05
2021-09-10 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-11-05
2021-09-10 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-11-05
2021-09-10 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-11-05
2021-09-10 Provide appropriate foot care.
F0687 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-11-05
2021-09-10 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-11-05

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Berger, Martin (individual)5%+ Direct Ownership Interest · 25%
Fahey, Mary (individual)5%+ Direct Ownership Interest · 17%
Madden, William (individual)5%+ Direct Ownership Interest · 17%
Place, Kevin (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Regal Heights Rehabilitation and Health Care Cente?

Regal Heights Rehabilitation and Health Care Cente has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Regal Heights Rehabilitation and Health Care Cente have?

It has 280 certified beds and cares for about 274 residents per day.

Has Regal Heights Rehabilitation and Health Care Cente been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Regal Heights Rehabilitation and Health Care Cente?

(718) 662-5100. The facility is located at 70-05 35th Avenue, Jackson Heights, NY 11372.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.