Casa Promesa

Nursing Home · Bronx, NY

CMS overall rating 3/5 Non profit - Corporation

CMS certification number335780

Contact & location

308 East 175th Street
Bronx, NY 10457
Bronx County
Phone
(718) 960-7603
ZIP code
10457 – all care providers

Open in Google Maps

Facility details

Certified beds
108
Residents per day
80.2 (74% occupied)
Ownership
Non profit - Corporation
Legal name
Promesa Residential Health Care Facility, INC.
Medicare certified since
March 17, 1995
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 2.8
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.87 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.45 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.92 (state 0.76 · U.S. 0.86)
Nurse aides
2.50 (state 2.15 · U.S. 2.32)
Weekend total
3.33 (state 3.18 · U.S. 3.42)
Nursing staff turnover
42.9 (state 40.3 · U.S. 45.8)%
RN turnover
53.8 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
December 9, 2024
Health deficiencies (last cycle)
8.0 (state 8.0 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
28 health · 16 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-05-28 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-07-18
2024-12-09 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-09 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-09 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-09 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-31
2024-12-09 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2025-01-31
2024-12-09 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2025-01-31
2024-11-26 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-01-17
2023-09-15 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-09-15 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-09-15 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-09-15 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-09-15 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-09-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-09-15 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-09-15 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-09-15 Keep all essential equipment working safely.
F0908 · Environmental Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2023-11-13
2023-09-15 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-11-13
2023-08-24 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-13
2023-08-24 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-10-13
2022-05-13 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-07-11
2022-05-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2022-07-11
2022-05-13 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-07-11
2022-05-13 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-07-11
2022-05-13 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-07-11
2022-05-13 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2022-07-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $8,281 in fines.

DateTypeAmount
2025-05-28Fine$8,281

Ownership & management

NameRoleSince
Collymore, David (individual)Administrator · NOT APPLICABLE
Gatell, Vicky (individual)Administrator · NOT APPLICABLE
Akhere, Bright (individual)Corporate Director · NOT APPLICABLE
Collymore, David (individual)Corporate Director · NOT APPLICABLE
Gatell, Vicky (individual)Corporate Director · NOT APPLICABLE
Isales, Cynthia (individual)Corporate Director · NOT APPLICABLE
Quiles, Frank (individual)Corporate Director · NOT APPLICABLE
Ramirez, Iris (individual)Corporate Director · NOT APPLICABLE
Rodriguez, Jose (individual)Corporate Director · NOT APPLICABLE
Russi, Raul (individual)Corporate Director · NOT APPLICABLE
Sepulveda, Dennis (individual)Corporate Director · NOT APPLICABLE
Socarras-Rosa, Joel (individual)Corporate Director · NOT APPLICABLE
Acacia Network INC (organization)Operational/managerial Control · NOT APPLICABLE
Akhere, Bright (individual)Operational/managerial Control · NOT APPLICABLE
Collymore, David (individual)Operational/managerial Control · NOT APPLICABLE
Gatell, Vicky (individual)Operational/managerial Control · NOT APPLICABLE
Peterson, Kalani (individual)Operational/managerial Control · NOT APPLICABLE
Quintana-Velasquez, Alejandro (individual)Operational/managerial Control · NOT APPLICABLE
Russi, Raul (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Casa Promesa?

Casa Promesa has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Casa Promesa have?

It has 108 certified beds and cares for about 80 residents per day.

Has Casa Promesa been fined?

Yes. CMS lists 1 penalty totaling $8,281 in the last three years.

What is the phone number of Casa Promesa?

(718) 960-7603. The facility is located at 308 East 175th Street, Bronx, NY 10457.

Other nursing homes in Bronx

Compare all nursing homes in Bronx, NY →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.