Norwich Rehabilitation & Nursing Center

Nursing Home · Norwich, NY

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number335759

Contact & location

88 Calvary Drive
Norwich, NY 13815
Chenango County
Phone
(607) 336-3915
ZIP code
13815 – all care providers

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Facility details

Certified beds
80
Residents per day
79.1 (99% occupied)
Ownership
For profit - Limited Liability company
Legal name
Norwich Operating Co LLC
Chain
Personal Healthcare Management (21 facilities, avg 2.9★)
Medicare certified since
June 16, 1992
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 3/5
State avg 2.8
Quality measures★★★★★ 2/5
State avg 3.9
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.53 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.70 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.86 (state 0.76 · U.S. 0.86)
Nurse aides
1.97 (state 2.15 · U.S. 2.32)
Weekend total
2.90 (state 3.18 · U.S. 3.42)
Nursing staff turnover
58.4 (state 40.3 · U.S. 45.8)%
RN turnover
45.0 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 1, 2025
Health deficiencies (last cycle)
6.0 (state 8.0 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
12 health · 2 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-08-01 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2025-08-01 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2025-08-01 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2025-08-01 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2025-08-01 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2025-08-01 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2024-12-03 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2025-01-05
2024-01-09 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-02-25
2024-01-09 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-25
2024-01-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-25
2024-01-09 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-25
2021-07-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-08-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

7 penalties in the last three years, including $63,215 in fines.

DateTypeAmount
2024-12-03Fine$15,591
2024-02-20Fine$4,938
2024-02-12Fine$4,938
2024-01-22Fine$14,814
2024-01-08Fine$4,938
2024-01-02Fine$4,587
2023-12-11Fine$13,409

Ownership & management

NameRoleSince
Barth, Alexander (individual)5%+ Direct Ownership Interest · 15%
Zagelbaum, Ephraim (individual)5%+ Direct Ownership Interest · 49%
Zagelbaum, Yechiel (individual)5%+ Direct Ownership Interest · 21%
Amidon, Jeffrey (individual)Administrator · NOT APPLICABLE
Barth, Alexander (individual)Administrator · NOT APPLICABLE
Norwich Realty Associates LLC (organization)Administrator · NOT APPLICABLE
Revoir, Edith (individual)Administrator · NOT APPLICABLE
Barth, Alexander (individual)Corporate Officer · NOT APPLICABLE
Amidon, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE
Revoir, Edith (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Norwich Rehabilitation & Nursing Center?

Norwich Rehabilitation & Nursing Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Norwich Rehabilitation & Nursing Center have?

It has 80 certified beds and cares for about 79 residents per day.

Has Norwich Rehabilitation & Nursing Center been fined?

Yes. CMS lists 7 penalties totaling $63,215 in the last three years.

Who owns Norwich Rehabilitation & Nursing Center?

It is part of Personal Healthcare Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Norwich Rehabilitation & Nursing Center?

(607) 336-3915. The facility is located at 88 Calvary Drive, Norwich, NY 13815.

Other nursing homes in Norwich

Compare all nursing homes in Norwich, NY →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.