ST Luke Residential Health Care Facility INC

Nursing Home · Oswego, NY

CMS overall rating 2/5 Non profit - Corporation

CMS certification number335746

Contact & location

299 East River Road
Oswego, NY 13126
Oswego County
Phone
(315) 342-3166
ZIP code
13126 – all care providers

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Facility details

Certified beds
200
Residents per day
123.3 (62% occupied)
Ownership
Non profit - Corporation
Legal name
ST. Luke Residential Health Care Facility, INC.
Medicare certified since
May 7, 1992
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 2/5
State avg 2.8
Quality measures★★★★★ 3/5
State avg 3.9
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.99 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.38 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.98 (state 0.76 · U.S. 0.86)
Nurse aides
1.63 (state 2.15 · U.S. 2.32)
Weekend total
2.61 (state 3.18 · U.S. 3.42)
Nursing staff turnover
52.3 (state 40.3 · U.S. 45.8)%
RN turnover
46.2 (state 39.8 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 13, 2023
Health deficiencies (last cycle)
4.0 (state 8.0 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
21 health · 16 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-03-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2025-05-04
2025-03-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-05-04
2025-03-14 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 G
Actual harm		 Corrected 2025-05-04
2025-03-14 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 F
No actual harm, potential for more than minimal harm		 Corrected 2025-05-04
2025-03-14 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-04
2025-03-14 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-04
2025-03-14 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-04
2023-12-28 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-02-25
2023-04-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-06-11
2023-04-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-06-11
2023-04-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-06-11
2023-04-13 Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-06-11
2021-04-09 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-06-07
2021-04-09 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-06-07
2021-04-09 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-06-07
2021-04-09 Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-07
2021-04-09 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-06-07
2019-01-18 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2019-03-19
2019-01-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-03-19
2019-01-18 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-03-19
2019-01-18 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2019-03-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Caswell, Brian (individual)Corporate Director · NOT APPLICABLE
Farfaglia, Richard (individual)Corporate Director · NOT APPLICABLE
Frawley, Stephen (individual)Corporate Director · NOT APPLICABLE
Nelson, Allison (individual)Corporate Director · NOT APPLICABLE
Cullinan, Michael (individual)Corporate Officer · NOT APPLICABLE
Gill, Catherine (individual)Corporate Officer · NOT APPLICABLE
Mirabito, Jerome (individual)Corporate Officer · NOT APPLICABLE
Pollock, Michael (individual)Corporate Officer · NOT APPLICABLE
Gill, Catherine (individual)W-2 Managing Employee · NOT APPLICABLE
Youngs, Shelly (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of ST Luke Residential Health Care Facility INC?

ST Luke Residential Health Care Facility INC has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does ST Luke Residential Health Care Facility INC have?

It has 200 certified beds and cares for about 123 residents per day.

Has ST Luke Residential Health Care Facility INC been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of ST Luke Residential Health Care Facility INC?

(315) 342-3166. The facility is located at 299 East River Road, Oswego, NY 13126.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.