Heritage Green Rehab & Skilled Nursing
Nursing Home · Greenhurst, NY
CMS certification number335721
Contact & location
3023 Route 430Greenhurst, NY 14742
Chautauqua County
- Phone
- (716) 483-5000
- ZIP code
- 14742 – all care providers
Facility details
- Certified beds
- 134
- Residents per day
- 116.1 (87% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Gerry Homes INC
- Chain
- Heritage Ministries (3 facilities, avg 2.0★)
- Medicare certified since
- May 14, 1992
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 2.42 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.32 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 0.78 (state 0.76 · U.S. 0.86)
- Nurse aides
- 1.32 (state 2.15 · U.S. 2.32)
- Weekend total
- 2.14 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 51.1 (state 40.3 · U.S. 45.8)%
- RN turnover
- 30.0 (state 39.8 · U.S. 42.9)%
Inspections
- Last standard inspection
- February 27, 2026
- Health deficiencies (last cycle)
- 9.0 (state 8.0 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 16 health · 16 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-27 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-02-27 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-02-27 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-02-27 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-02-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-02-27 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-28 |
| 2026-02-27 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2026-04-28 |
| 2025-08-15 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-10-13 |
| 2025-08-15 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-13 |
| 2024-02-01 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-31 |
| 2024-02-01 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-31 |
| 2024-02-01 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-31 |
| 2024-02-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-31 |
| 2024-02-01 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. F0742 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-31 |
| 2021-12-07 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
K Immediate jeopardy to resident health or safety |
Corrected 2022-01-31 |
| 2021-12-07 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-01-31 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Heritage Ministries Charitable Care Network INC. (organization) | 5%+ Direct Ownership Interest · 100% | |
| Burkhouse, Jessica (individual) | Administrator · NOT APPLICABLE | |
| Digregorio, Robin (individual) | Administrator · NOT APPLICABLE | |
| Haglund, Lisa (individual) | Administrator · NOT APPLICABLE | |
| Persia, Albert (individual) | Administrator · NOT APPLICABLE | |
| Fernandez, Gregory (individual) | Corporate Director · NOT APPLICABLE | |
| Noll, Pamela (individual) | Corporate Director · NOT APPLICABLE | |
| Spanos, Mary Ann (individual) | Corporate Director · NOT APPLICABLE | |
| Stark, Peter (individual) | Corporate Director · NOT APPLICABLE | |
| Haglund, Lisa (individual) | Corporate Officer · NOT APPLICABLE | |
| Burkhouse, Jessica (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Digregorio, Robin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Haglund, Lisa (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Persia, Albert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Wilcox, Mark (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Fernandez, Gregory (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Noll, Pamela (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Spanos, Mary Ann (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Stark, Peter (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heritage Green Rehab & Skilled Nursing?
Heritage Green Rehab & Skilled Nursing has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Heritage Green Rehab & Skilled Nursing have?
It has 134 certified beds and cares for about 116 residents per day.
Has Heritage Green Rehab & Skilled Nursing been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Heritage Green Rehab & Skilled Nursing?
It is part of Heritage Ministries and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Heritage Green Rehab & Skilled Nursing?
(716) 483-5000. The facility is located at 3023 Route 430, Greenhurst, NY 14742.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.