Elderwood at Hamburg
Nursing Home · Hamburg, NY
Contact & location
5775 Maelou DriveHamburg, NY 14075
Erie County
- Phone
- (716) 648-2820
- ZIP code
- 14075 – all care providers
Facility details
- Certified beds
- 166
- Residents per day
- 128.7 (78% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- 5775 Maelou Drive Operating Company LLC
- Chain
- Elderwood (17 facilities, avg 2.5★)
- Medicare certified since
- January 21, 1985
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.02 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.74 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 0.60 (state 0.76 · U.S. 0.86)
- Nurse aides
- 1.69 (state 2.15 · U.S. 2.32)
- Weekend total
- 2.54 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 71.7 (state 40.3 · U.S. 45.8)%
- RN turnover
- 59.3 (state 39.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 4, 2025
- Health deficiencies (last cycle)
- 7.0 (state 8.0 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 15 health · 25 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-02-23 |
| 2026-01-22 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-23 |
| 2025-08-28 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-10-03 |
| 2025-06-04 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-18 |
| 2025-06-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-18 |
| 2025-06-04 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-18 |
| 2025-06-04 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-18 |
| 2023-10-03 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-03 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-03 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-11-22 |
| 2023-10-03 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-11-22 |
| 2021-10-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-30 |
| 2021-10-13 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2021-11-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $16,900 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-01-22 | Fine | $16,900 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Cole, Warren (individual) | 5%+ Direct Ownership Interest · 50% | |
| Rubin, Jeffrey (individual) | 5%+ Direct Ownership Interest · 50% | |
| Cole, Warren (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rubin, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Setlock, Shane (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Elderwood at Hamburg?
Elderwood at Hamburg has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Elderwood at Hamburg have?
It has 166 certified beds and cares for about 129 residents per day.
Has Elderwood at Hamburg been fined?
Yes. CMS lists 1 penalty totaling $16,900 in the last three years.
Who owns Elderwood at Hamburg?
It is part of Elderwood and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Elderwood at Hamburg?
(716) 648-2820. The facility is located at 5775 Maelou Drive, Hamburg, NY 14075.
Other nursing homes in Hamburg
-
Autumn View Health Care Facility L L C
Nursing Home · Hamburg, NY · 230 beds
★★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.