Elderwood at Hamburg

Nursing Home · Hamburg, NY

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number335679

Contact & location

5775 Maelou Drive
Hamburg, NY 14075
Erie County
Phone
(716) 648-2820
ZIP code
14075 – all care providers

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Facility details

Certified beds
166
Residents per day
128.7 (78% occupied)
Ownership
For profit - Limited Liability company
Legal name
5775 Maelou Drive Operating Company LLC
Chain
Elderwood (17 facilities, avg 2.5★)
Medicare certified since
January 21, 1985
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 2/5
State avg 2.8
Quality measures★★★★★ 3/5
State avg 3.9
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.02 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.74 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.60 (state 0.76 · U.S. 0.86)
Nurse aides
1.69 (state 2.15 · U.S. 2.32)
Weekend total
2.54 (state 3.18 · U.S. 3.42)
Nursing staff turnover
71.7 (state 40.3 · U.S. 45.8)%
RN turnover
59.3 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
June 4, 2025
Health deficiencies (last cycle)
7.0 (state 8.0 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
15 health · 25 fire safety · includes actual harm
DateCitationSeverityStatus
2026-01-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-02-23
2026-01-22 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-23
2025-08-28 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-03
2025-06-04 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-18
2025-06-04 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-18
2025-06-04 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-18
2025-06-04 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-18
2023-10-03 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-22
2023-10-03 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-22
2023-10-03 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-22
2023-10-03 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-22
2023-10-03 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-22
2023-10-03 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2023-11-22
2021-10-13 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-11-30
2021-10-13 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2021-11-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $16,900 in fines.

DateTypeAmount
2026-01-22Fine$16,900

Ownership & management

NameRoleSince
Cole, Warren (individual)5%+ Direct Ownership Interest · 50%
Rubin, Jeffrey (individual)5%+ Direct Ownership Interest · 50%
Cole, Warren (individual)Operational/managerial Control · NOT APPLICABLE
Rubin, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE
Setlock, Shane (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Elderwood at Hamburg?

Elderwood at Hamburg has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Elderwood at Hamburg have?

It has 166 certified beds and cares for about 129 residents per day.

Has Elderwood at Hamburg been fined?

Yes. CMS lists 1 penalty totaling $16,900 in the last three years.

Who owns Elderwood at Hamburg?

It is part of Elderwood and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Elderwood at Hamburg?

(716) 648-2820. The facility is located at 5775 Maelou Drive, Hamburg, NY 14075.

Other nursing homes in Hamburg

Compare all nursing homes in Hamburg, NY →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.