Haven Manor Health Care Center, LLC

Nursing Home · Far Rockaway, NY

CMS overall rating 1/5 For profit - Corporation

CMS certification number335676

Contact & location

1441 Gateway Boulevard
Far Rockaway, NY 11691
Queens County
Phone
(718) 471-1500
ZIP code
11691 – all care providers

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Facility details

Certified beds
240
Residents per day
214.0 (89% occupied)
Ownership
For profit - Corporation
Legal name
Haven Manor Health Care Center LLC
Medicare certified since
October 1, 1984
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 1/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 2/5
State avg 2.8
Quality measures★★★★★ 1/5
State avg 3.9
Long-stay quality★★★★★ 1/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
1.67 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.36 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.44 (state 0.76 · U.S. 0.86)
Nurse aides
0.87 (state 2.15 · U.S. 2.32)
Weekend total
1.37 (state 3.18 · U.S. 3.42)
Nursing staff turnover
27.3 (state 40.3 · U.S. 45.8)%
RN turnover
23.1 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
January 23, 2026
Health deficiencies (last cycle)
13.0 (state 8.0 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
29 health · 15 fire safety
DateCitationSeverityStatus
2026-01-23 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-19
2026-01-23 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-03-19
2025-12-10 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-02-02
2024-06-04 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-29
2023-11-15 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-01-08
2023-11-15 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-08
2023-11-15 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-08
2023-11-15 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-08
2023-11-15 PASARR screening for Mental disorders or Intellectual Disabilities
F0645 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-08
2023-11-15 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-08
2023-11-15 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-08
2023-11-15 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-08
2023-11-15 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-01-08
2021-08-19 Assure the security of all personal funds of residents deposited with the facility.
F0570 · Resident Rights Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2021-10-11
2021-08-19 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-10-11
2021-08-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2021-10-11
2021-08-19 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-10-11
2021-08-19 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-10-11
2021-08-19 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2021-10-11

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Cytryn, Aron (individual)5%+ Direct Ownership Interest · 99%
Cantor Trust (organization)Administrator · NOT APPLICABLE
Cytryn, Aron (individual)Administrator · NOT APPLICABLE
Haven Manor Associates LLC (organization)Administrator · NOT APPLICABLE
Manor Haven Associates (organization)Administrator · NOT APPLICABLE
Saif, Mohammed (individual)Administrator · NOT APPLICABLE
Cytryn, David (individual)Direct Ownership Interest · NOT APPLICABLE
Cytryn, Aron (individual)General Partnership Interest · NOT APPLICABLE
Borello, Nancy (individual)Managing Control - Governing Body · NOT APPLICABLE
Cytryn, Aron (individual)Managing Control - Governing Body · NOT APPLICABLE
Saif, Mohammed (individual)Managing Control - Governing Body · NOT APPLICABLE
Borello, Nancy (individual)Operational/managerial Control · NOT APPLICABLE
Cytryn, Aron (individual)Operational/managerial Control · NOT APPLICABLE
Pierre, Kettlyne (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Haven Manor Health Care Center, LLC?

Haven Manor Health Care Center, LLC has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Haven Manor Health Care Center, LLC have?

It has 240 certified beds and cares for about 214 residents per day.

Has Haven Manor Health Care Center, LLC been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Haven Manor Health Care Center, LLC?

(718) 471-1500. The facility is located at 1441 Gateway Boulevard, Far Rockaway, NY 11691.

Other nursing homes in Far Rockaway

Compare all nursing homes in Far Rockaway, NY →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.