Glen Island Center for Nursing and Rehabilitation

Nursing Home · New Rochelle, NY

CMS overall rating 3/5 For profit - Corporation

CMS certification number335611

Contact & location

490 Pelham Road
New Rochelle, NY 10805
Westchester County
Phone
(914) 636-2800
ZIP code
10805 – all care providers

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Facility details

Certified beds
183
Residents per day
175.6 (96% occupied)
Ownership
For profit - Corporation
Legal name
Ralex Services INC.
Medicare certified since
January 1, 1978
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 3/5
State avg 2.8
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.21 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.90 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.23 (state 0.76 · U.S. 0.86)
Nurse aides
2.08 (state 2.15 · U.S. 2.32)
Weekend total
3.02 (state 3.18 · U.S. 3.42)
Nursing staff turnover
40.1 (state 40.3 · U.S. 45.8)%
RN turnover
54.7 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 5, 2026
Health deficiencies (last cycle)
5.0 (state 8.0 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
19 health · 22 fire safety · includes actual harm
DateCitationSeverityStatus
2026-02-05 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-02-05 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-04-15
2026-02-05 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies		 C
No actual harm, potential for minimal harm		 Corrected 2026-04-15
2026-02-05 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies		 B
No actual harm, potential for minimal harm		 Corrected 2026-04-15
2026-01-05 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2026-03-04
2024-11-27 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection		 H
Actual harm		 Corrected 2024-12-27
2024-11-27 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-11-27 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-11-27 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection		 E
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-11-27 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-11-27 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-11-27 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-12-27
2024-06-14 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05
2024-06-14 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05
2024-06-14 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05
2024-06-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05
2024-06-14 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05
2024-06-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05
2024-06-14 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2024-07-05

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $36,299 in fines.

DateTypeAmount
2024-11-27Fine$36,299

Ownership & management

NameRoleSince
Augustyniak, Brandon (individual)Administrator · NOT APPLICABLE
Friedman, Leah (individual)Administrator · NOT APPLICABLE
Rabadi, Mazan (individual)Administrator · NOT APPLICABLE
Friedman, Leah (individual)Corporate Director · NOT APPLICABLE
Flax, Maury (individual)Corporate Officer · NOT APPLICABLE
Flax, Maury (individual)Direct Ownership Interest · NOT APPLICABLE
Augustyniak, Brandon (individual)Operational/managerial Control · NOT APPLICABLE
Rabadi, Mazan (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Glen Island Center for Nursing and Rehabilitation?

Glen Island Center for Nursing and Rehabilitation has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Glen Island Center for Nursing and Rehabilitation have?

It has 183 certified beds and cares for about 176 residents per day.

Has Glen Island Center for Nursing and Rehabilitation been fined?

Yes. CMS lists 1 penalty totaling $36,299 in the last three years.

What is the phone number of Glen Island Center for Nursing and Rehabilitation?

(914) 636-2800. The facility is located at 490 Pelham Road, New Rochelle, NY 10805.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.