The Pines Healthcare & Rehab Ctrs Machias Campus

Nursing Home · Machias, NY

CMS overall rating 2/5 Abuse citation Government - County

CMS certification number335578
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

9822 Route 16
Machias, NY 14101
Cattaraugus County
Phone
(716) 353-8516
ZIP code
14101 – all care providers

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Facility details

Certified beds
115
Residents per day
104.5 (91% occupied)
Ownership
Government - County
Legal name
County of Cattaraugus
Medicare certified since
September 1, 1977
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.7
Staffing★★★★★ 5/5
State avg 2.8
Quality measures★★★★★ 1/5
State avg 3.9
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.76 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.49 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.77 (state 0.76 · U.S. 0.86)
Nurse aides
2.51 (state 2.15 · U.S. 2.32)
Weekend total
3.35 (state 3.18 · U.S. 3.42)
Nursing staff turnover
36.8 (state 40.3 · U.S. 45.8)%
RN turnover
14.3 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 3, 2025
Health deficiencies (last cycle)
6.0 (state 8.0 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
12 health · 15 fire safety · includes actual harm
DateCitationSeverityStatus
2025-02-03 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2025-03-21
2025-02-03 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-21
2025-02-03 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-21
2025-02-03 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2025-03-21
2025-02-03 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-21
2025-02-03 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-21
2023-09-13 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-11-11
2023-01-27 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-03-28
2023-01-27 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-03-28
2023-01-27 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2023-03-28
2020-01-15 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-02-28
2020-01-15 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-02-28

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $125,453 in fines.

DateTypeAmount
2025-02-03Fine$125,453

Ownership & management

NameRoleSince
County of Cattaraugus (organization)5%+ Direct Ownership Interest · 100%
Lieber, Kent (individual)Administrator · NOT APPLICABLE
Schmidt, Tammy (individual)Administrator · NOT APPLICABLE
Burr, Mark (individual)Managing Control - Governing Body · NOT APPLICABLE
Gugino, Carol (individual)Operational/managerial Control · NOT APPLICABLE
Lieber, Kent (individual)Operational/managerial Control · NOT APPLICABLE
Schmidt, Tammy (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of The Pines Healthcare & Rehab Ctrs Machias Campus?

The Pines Healthcare & Rehab Ctrs Machias Campus has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does The Pines Healthcare & Rehab Ctrs Machias Campus have?

It has 115 certified beds and cares for about 105 residents per day.

Has The Pines Healthcare & Rehab Ctrs Machias Campus been fined?

Yes. CMS lists 1 penalty totaling $125,453 in the last three years.

What is the phone number of The Pines Healthcare & Rehab Ctrs Machias Campus?

(716) 353-8516. The facility is located at 9822 Route 16, Machias, NY 14101.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.