Elderwood of Lakeside at Brockport

Nursing Home · Brockport, NY

CMS overall rating 4/5 For profit - Limited Liability company

CMS certification number335569

Contact & location

170 West Avenue
Brockport, NY 14420
Monroe County
Phone
(585) 395-6095
ZIP code
14420 – all care providers

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Facility details

Certified beds
120
Residents per day
105.0 (88% occupied)
Ownership
For profit - Limited Liability company
Legal name
170 West Avenue Operating Company LLC
Chain
Elderwood (17 facilities, avg 2.5★)
Medicare certified since
December 1, 1976
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 1/5
State avg 2.8
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
2.69 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.65 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.79 (state 0.76 · U.S. 0.86)
Nurse aides
1.25 (state 2.15 · U.S. 2.32)
Weekend total
2.17 (state 3.18 · U.S. 3.42)
Nursing staff turnover
68.5 (state 40.3 · U.S. 45.8)%
RN turnover
66.7 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 2, 2025
Health deficiencies (last cycle)
4.0 (state 8.0 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
7 health · 3 fire safety
DateCitationSeverityStatus
2025-04-02 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-04-02 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-04-02 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-04-02 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-23
2025-01-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-15
2023-07-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-07-31
2023-07-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-07-31

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
170 West Avenue Operating Holdco LLC (organization)5%+ Direct Ownership Interest · 100%
Cole, Warren (individual)5%+ Indirect Ownership Interest · 50%
Rubin, Jeffrey (individual)5%+ Indirect Ownership Interest · 50%
Cole, Warren (individual)Corporate Officer · NOT APPLICABLE
Rubin, Jeffrey (individual)Corporate Officer · NOT APPLICABLE
Cole, Warren (individual)Operational/managerial Control · NOT APPLICABLE
Quillard, Philip (individual)Operational/managerial Control · NOT APPLICABLE
Rubin, Jeffrey (individual)Operational/managerial Control · NOT APPLICABLE
Klinetob, Kimberly (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Elderwood of Lakeside at Brockport?

Elderwood of Lakeside at Brockport has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Elderwood of Lakeside at Brockport have?

It has 120 certified beds and cares for about 105 residents per day.

Has Elderwood of Lakeside at Brockport been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Elderwood of Lakeside at Brockport?

It is part of Elderwood and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Elderwood of Lakeside at Brockport?

(585) 395-6095. The facility is located at 170 West Avenue, Brockport, NY 14420.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.