Ontario Center for Rehabilitation and Healthcare
Nursing Home · Canandaigua, NY
CMS certification number335564
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
3062 County Complex DriveCanandaigua, NY 14424
Ontario County
- Phone
- (585) 396-4345
- ZIP code
- 14424 – all care providers
Facility details
- Certified beds
- 98
- Residents per day
- 94.5 (96% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Ontario Operations Assoc LLC
- Chain
- Centers Health Care (36 facilities, avg 2.2★)
- Medicare certified since
- January 1, 1977
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.02 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.44 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 0.79 (state 0.76 · U.S. 0.86)
- Nurse aides
- 1.79 (state 2.15 · U.S. 2.32)
- Weekend total
- 2.35 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 80.6 (state 40.3 · U.S. 45.8)%
- RN turnover
- 76.5 (state 39.8 · U.S. 42.9)%
- Administrators who left
- 4 in the last year
Inspections
- Last standard inspection
- January 31, 2025
- Health deficiencies (last cycle)
- 20.0 (state 8.0 · U.S. 9.3)
- From complaints
- 11
- Citations on record (3 years)
- 41 health · 15 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-17 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-12 |
| 2026-03-17 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-12 |
| 2026-03-17 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-05 |
| 2026-03-17 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-05-12 |
| 2026-03-17 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-05-12 |
| 2025-01-31 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
K Immediate jeopardy to resident health or safety |
Corrected 2025-03-05 |
| 2025-01-31 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
H Actual harm |
Corrected 2025-03-05 |
| 2025-01-31 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-03-05 |
| 2025-01-31 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-31 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-03-04 |
| 2025-01-31 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-31 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-31 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-31 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-31 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-31 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-31 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-05 |
| 2025-01-31 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-03-05 |
| 2025-01-31 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies · complaint inspection |
B No actual harm, potential for minimal harm |
Corrected 2025-03-05 |
| 2024-11-02 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-16 |
| 2024-07-02 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-02 |
| 2024-04-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-25 |
| 2024-04-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-25 |
| 2023-01-11 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-02-15 |
| 2023-01-11 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-15 |
| 2023-01-11 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-02-15 |
| 2023-01-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-15 |
| 2023-01-11 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-15 |
| 2023-01-11 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-15 |
| 2023-01-11 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-15 |
| 2023-01-11 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-15 |
| 2023-01-11 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. F0836 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-02-15 |
| 2023-01-11 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-02-15 |
| 2021-06-09 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-08-02 |
| 2021-06-09 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-21 |
| 2021-06-09 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-21 |
| 2021-06-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-21 |
| 2021-06-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-21 |
| 2021-06-09 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-07-21 |
| 2021-06-09 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-08-02 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $117,878 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-01-31 | Fine | $117,878 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Abramchik, Amir (individual) | 5%+ Direct Ownership Interest · 95% | |
| Abramchik, Deborah (individual) | 5%+ Direct Ownership Interest · 5% | |
| Abramchik, Amir (individual) | Administrator · NOT APPLICABLE | |
| Hagler, Daryl (individual) | Administrator · NOT APPLICABLE | |
| Klein, Yaakov (individual) | Administrator · NOT APPLICABLE | |
| Pulcino, Tiffany (individual) | Administrator · NOT APPLICABLE | |
| Goldman, Nathan (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hendrix, Heidi (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Lantzitsky, Aharon (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Klein, Yaakov (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Pulcino, Tiffany (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Ontario Center for Rehabilitation and Healthcare?
Ontario Center for Rehabilitation and Healthcare has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Ontario Center for Rehabilitation and Healthcare have?
It has 98 certified beds and cares for about 95 residents per day.
Has Ontario Center for Rehabilitation and Healthcare been fined?
Yes. CMS lists 1 penalty totaling $117,878 in the last three years.
Who owns Ontario Center for Rehabilitation and Healthcare?
It is part of Centers Health Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Ontario Center for Rehabilitation and Healthcare?
(585) 396-4345. The facility is located at 3062 County Complex Drive, Canandaigua, NY 14424.
Other nursing homes in Canandaigua
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.