Elderwood at Lockport
Nursing Home · Lockport, NY
CMS certification number335500
Contact & location
104 Old Niagara RoadLockport, NY 14094
Niagara County
- Phone
- (716) 434-6324
- ZIP code
- 14094 – all care providers
Facility details
- Certified beds
- 126
- Residents per day
- 97.6 (77% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- 104 Old Niagara Road Operating Company, LLC
- Chain
- Elderwood (17 facilities, avg 2.5★)
- Medicare certified since
- August 1, 1976
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.54 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.70 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 0.94 (state 0.76 · U.S. 0.86)
- Nurse aides
- 1.90 (state 2.15 · U.S. 2.32)
- Weekend total
- 3.33 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 51.5 (state 40.3 · U.S. 45.8)%
- RN turnover
- 56.3 (state 39.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- May 2, 2025
- Health deficiencies (last cycle)
- 3.0 (state 8.0 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 10 health · 15 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-04-08 |
| 2025-05-02 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-01 |
| 2025-05-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-01 |
| 2023-06-06 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-07-31 |
| 2023-06-06 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-31 |
| 2023-06-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-31 |
| 2023-06-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-14 |
| 2023-06-06 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-07-31 |
| 2021-07-30 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-28 |
| 2021-07-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-09-28 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $94,185 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-05-02 | Fine | $94,185 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| 104 Old Niagara Road Operating Holdco, LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Cole, Warren (individual) | 5%+ Indirect Ownership Interest · 50% | |
| Rubin, Jeffrey (individual) | 5%+ Indirect Ownership Interest · 50% | |
| Cole, Warren (individual) | Corporate Officer · NOT APPLICABLE | |
| Quillard, Philip (individual) | Corporate Officer · NOT APPLICABLE | |
| Rubin, Jeffrey (individual) | Corporate Officer · NOT APPLICABLE | |
| Cole, Warren (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Quillard, Philip (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rubin, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Setlock, Shane (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Elderwood at Lockport?
Elderwood at Lockport has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Elderwood at Lockport have?
It has 126 certified beds and cares for about 98 residents per day.
Has Elderwood at Lockport been fined?
Yes. CMS lists 1 penalty totaling $94,185 in the last three years.
Who owns Elderwood at Lockport?
It is part of Elderwood and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Elderwood at Lockport?
(716) 434-6324. The facility is located at 104 Old Niagara Road, Lockport, NY 14094.
Other nursing homes in Lockport
-
Lockport Rehab & Health Care Center
Nursing Home · Lockport, NY · 82 beds
★★★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.