Cooperstown Center for Rehabilitation and Nursing
Nursing Home · Cooperstown, NY
CMS certification number335412
Contact & location
128 Phoenix Mills Cross RoadCooperstown, NY 13326
Otsego County
- Phone
- (607) 544-2600
- ZIP code
- 13326 – all care providers
Facility details
- Certified beds
- 174
- Residents per day
- 170.4 (98% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Otsego SNF Operations Assoc LLC
- Chain
- Centers Health Care (36 facilities, avg 2.2★)
- Medicare certified since
- June 1, 1974
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.37 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.50 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 0.82 (state 0.76 · U.S. 0.86)
- Nurse aides
- 2.05 (state 2.15 · U.S. 2.32)
- Weekend total
- 2.93 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 64.3 (state 40.3 · U.S. 45.8)%
- RN turnover
- 35.7 (state 39.8 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- May 2, 2024
- Health deficiencies (last cycle)
- 2.0 (state 8.0 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 34 health · 12 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2024-05-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-22 |
| 2024-05-02 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-05-30 |
| 2024-05-02 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-30 |
| 2024-05-02 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-29 |
| 2024-05-02 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. F0626 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-04 |
| 2023-12-27 | Provide care by qualified persons according to each resident's written plan of care. F0659 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-19 |
| 2023-12-27 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-08 |
| 2022-03-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-22 |
| 2022-03-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-22 |
| 2022-03-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-06 |
| 2022-03-08 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-13 |
| 2022-03-08 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-14 |
| 2022-03-08 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-04-18 |
| 2019-12-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-02-10 |
| 2019-12-20 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-02-10 |
| 2019-12-20 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-02-10 |
| 2019-12-20 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-02-10 |
| 2019-12-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-02-10 |
| 2019-12-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-02-10 |
| 2019-12-20 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-02-10 |
| 2019-12-20 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-02-10 |
| 2019-12-20 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2020-02-10 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Otsego KR Holding LLC (organization) | 5%+ Direct Ownership Interest · 99% | |
| Rozenberg, Beth (individual) | 5%+ Indirect Ownership Interest · 5% | |
| Rozenberg, Kenneth (individual) | 5%+ Indirect Ownership Interest · 95% | |
| Rozenberg, Kenneth (individual) | Corporate Officer · NOT APPLICABLE | |
| Dimaria, Joseph (individual) | W-2 Managing Employee · NOT APPLICABLE | |
| Norine, Helen (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Cooperstown Center for Rehabilitation and Nursing?
Cooperstown Center for Rehabilitation and Nursing has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Cooperstown Center for Rehabilitation and Nursing have?
It has 174 certified beds and cares for about 170 residents per day.
Has Cooperstown Center for Rehabilitation and Nursing been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Cooperstown Center for Rehabilitation and Nursing?
It is part of Centers Health Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Cooperstown Center for Rehabilitation and Nursing?
(607) 544-2600. The facility is located at 128 Phoenix Mills Cross Road, Cooperstown, NY 13326.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.