Ferncliff Nursing Home Co Inc

Nursing Home · Rhinebeck, NY

CMS overall rating 2/5 Abuse citation For profit - Corporation

CMS certification number335405
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).

Contact & location

21 Ferncliff Drive
Rhinebeck, NY 12572
Dutchess County
Phone
(845) 876-2011
ZIP code
12572 – all care providers

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Facility details

Certified beds
309
Residents per day
224.5 (73% occupied)
Ownership
For profit - Corporation
Legal name
Ferncliff Nursing Home Company, INC.
Chain
Archcare (7 facilities, avg 4.0★)
Medicare certified since
October 1, 1973
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 1/5
State avg 2.7
Staffing★★★★★ 3/5
State avg 2.8
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.25 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.43 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.81 (state 0.76 · U.S. 0.86)
Nurse aides
2.02 (state 2.15 · U.S. 2.32)
Weekend total
2.74 (state 3.18 · U.S. 3.42)
Nursing staff turnover
40.7 (state 40.3 · U.S. 45.8)%
RN turnover
50.0 (state 39.8 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
February 27, 2025
Health deficiencies (last cycle)
10.0 (state 8.0 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
34 health · 12 fire safety · includes actual harm
DateCitationSeverityStatus
2025-11-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-01-07
2025-02-27 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-02-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-02-27 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-02-27 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-02-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-02-27 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-02-27 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-02-27 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-02-27 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-02-27 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-18
2025-01-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-17
2024-03-29 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-03-29 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-03-29 Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
F0807 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-03-29 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-03-29 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925 · Environmental Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-03-29 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-03-29 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-03-29 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-03-29 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-03-29 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-03-29 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-03-29 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-03-29 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-03-29 Provide safe, appropriate pain management for a resident who requires such services.
F0697 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2024-03-29 Provide special eating equipment and utensils for residents who need them and appropriate assistance.
F0810 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-05-23
2024-03-29 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-25
2023-08-22 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-16
2021-04-20 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-18
2021-04-20 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-18
2021-04-20 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-18
2021-04-20 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-18
2021-04-20 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-18

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Antoine, Christina (individual)Administrator · NOT APPLICABLE
Tokarz, Dorice (individual)Administrator · NOT APPLICABLE
Alberto, Thomas (individual)Corporate Director · NOT APPLICABLE
Bujno, Stephen (individual)Corporate Director · NOT APPLICABLE
Cahill, John (individual)Corporate Director · NOT APPLICABLE
Cortes, Tara (individual)Corporate Director · NOT APPLICABLE
Fahey, Thomas (individual)Corporate Director · NOT APPLICABLE
Feldmann, Eric (individual)Corporate Director · NOT APPLICABLE
Gleason, John (individual)Corporate Director · NOT APPLICABLE
Gray, Karen (individual)Corporate Director · NOT APPLICABLE
Johnson, Clarion (individual)Corporate Director · NOT APPLICABLE
Kasergrande, Leslie (individual)Corporate Director · NOT APPLICABLE
Kelleher, Rory (individual)Corporate Director · NOT APPLICABLE
Lamorte, Joseph (individual)Corporate Director · NOT APPLICABLE
O'brien, Thomas (individual)Corporate Director · NOT APPLICABLE
Park, Richard (individual)Corporate Director · NOT APPLICABLE
Roberti, Cynthia (individual)Corporate Director · NOT APPLICABLE
Rooney, Kathryn (individual)Corporate Director · NOT APPLICABLE
Saporito, Joseph (individual)Corporate Director · NOT APPLICABLE
Serbaroli, Frank (individual)Corporate Director · NOT APPLICABLE
Sweeney, Gerald (individual)Corporate Director · NOT APPLICABLE
Tooker, Patricia (individual)Corporate Director · NOT APPLICABLE
Walsh, Gerald (individual)Corporate Director · NOT APPLICABLE
Whiston, William (individual)Corporate Director · NOT APPLICABLE
Covone, Annmarie (individual)Corporate Officer · NOT APPLICABLE
Larue, Scott (individual)Corporate Officer · NOT APPLICABLE
Antoine, Christina (individual)Operational/managerial Control · NOT APPLICABLE
Augustine, Gemma (individual)Operational/managerial Control · NOT APPLICABLE
Catholic Health Care Systems (organization)Operational/managerial Control · NOT APPLICABLE
Covone, Annmarie (individual)Operational/managerial Control · NOT APPLICABLE
Larue, Scott (individual)Operational/managerial Control · NOT APPLICABLE
Tokarz, Dorice (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Ferncliff Nursing Home Co Inc?

Ferncliff Nursing Home Co Inc has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Ferncliff Nursing Home Co Inc have?

It has 309 certified beds and cares for about 225 residents per day.

Has Ferncliff Nursing Home Co Inc been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Ferncliff Nursing Home Co Inc?

It is part of Archcare and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Ferncliff Nursing Home Co Inc?

(845) 876-2011. The facility is located at 21 Ferncliff Drive, Rhinebeck, NY 12572.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.