Orchard Rehabilitation & Nursing Center

Nursing Home · Medina, NY

CMS overall rating 3/5 For profit - Limited Liability company

CMS certification number335397

Contact & location

600 Bates Road
Medina, NY 14103
Orleans County
Phone
(585) 798-4100
ZIP code
14103 – all care providers

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Facility details

Certified beds
160
Residents per day
150.3 (94% occupied)
Ownership
For profit - Limited Liability company
Legal name
Orrnc Operating LLC
Chain
Personal Healthcare Management (21 facilities, avg 2.9★)
Medicare certified since
November 1, 1973
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 2/5
State avg 2.8
Quality measures★★★★★ 3/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 2/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.15 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.52 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.54 (state 0.76 · U.S. 0.86)
Nurse aides
2.09 (state 2.15 · U.S. 2.32)
Weekend total
2.50 (state 3.18 · U.S. 3.42)
Nursing staff turnover
53.8 (state 40.3 · U.S. 45.8)%
RN turnover
26.3 (state 39.8 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
April 16, 2024
Health deficiencies (last cycle)
7.0 (state 8.0 · U.S. 9.3)
From complaints
2
Citations on record (3 years)
18 health · 6 fire safety
DateCitationSeverityStatus
2025-09-02 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-10-28
2025-09-02 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-10-28
2024-04-16 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-06
2024-04-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-06-06
2024-04-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-06
2024-04-16 Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
F0728 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-06
2024-04-16 Provide a neutral and fair arbitration process and agree to arbitrator and venue.
F0848 · Administration Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-06-06
2022-04-25 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-15
2022-04-25 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-15
2019-06-21 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-08-09
2019-06-21 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-08-09
2019-06-21 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-08-09
2019-06-21 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-08-09
2019-06-21 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-09
2019-06-21 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-09
2019-06-21 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-09
2019-06-21 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-09
2019-06-21 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-08-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Orrnc Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
Barth, Alexander (individual)Administrator · NOT APPLICABLE
Cracknell, Jenna (individual)Administrator · NOT APPLICABLE
Orrnc Realty LLC (organization)Administrator · NOT APPLICABLE
Yates, Charles (individual)Administrator · NOT APPLICABLE
Barth, Alexander (individual)Corporate Officer · NOT APPLICABLE
Zagelbaum, Yechiel (individual)Corporate Officer · NOT APPLICABLE
Cracknell, Jenna (individual)Operational/managerial Control · NOT APPLICABLE
Yates, Charles (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Orchard Rehabilitation & Nursing Center?

Orchard Rehabilitation & Nursing Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Orchard Rehabilitation & Nursing Center have?

It has 160 certified beds and cares for about 150 residents per day.

Has Orchard Rehabilitation & Nursing Center been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Orchard Rehabilitation & Nursing Center?

It is part of Personal Healthcare Management and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Orchard Rehabilitation & Nursing Center?

(585) 798-4100. The facility is located at 600 Bates Road, Medina, NY 14103.

Other nursing homes in Medina

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.