The Pines at Utica Center for Nursing and Rehab
Nursing Home · Utica, NY
CMS certification number335374
Contact & location
1800 Butterfield AveUtica, NY 13501
Oneida County
- Phone
- (315) 797-3570
- ZIP code
- 13501 – all care providers
Facility details
- Certified beds
- 117
- Residents per day
- 113.9 (97% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Utica Crossings LLC
- Chain
- National Health Care Associates (42 facilities, avg 3.2★)
- Medicare certified since
- January 14, 1973
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.56 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.29 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 1.21 (state 0.76 · U.S. 0.86)
- Nurse aides
- 2.06 (state 2.15 · U.S. 2.32)
- Weekend total
- 3.05 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 49.5 (state 40.3 · U.S. 45.8)%
- RN turnover
- 63.6 (state 39.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 22, 2025
- Health deficiencies (last cycle)
- 10.0 (state 8.0 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 28 health · 11 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-11-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-12-05 |
| 2025-07-22 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-07-22 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-07-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-07-22 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-07-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-07-22 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-07-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-07-22 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-07-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-20 |
| 2025-02-20 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. F0711 · Nursing and Physician Services Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-04-21 |
| 2025-02-20 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
G Actual harm |
Corrected 2025-04-21 |
| 2025-02-20 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-21 |
| 2024-01-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-20 |
| 2024-01-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-20 |
| 2024-01-12 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-20 |
| 2024-01-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-20 |
| 2021-09-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-11-13 |
| 2021-09-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-11-13 |
| 2021-09-30 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-11-13 |
| 2021-09-30 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925 · Environmental Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2021-11-13 |
| 2021-09-30 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-13 |
| 2021-09-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-13 |
| 2021-09-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-13 |
| 2021-09-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-13 |
| 2021-09-30 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-13 |
| 2021-09-30 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2021-11-13 |
| 2021-09-30 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2021-11-13 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
2 penalties in the last three years, including $39,286 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-11-05 | Fine | $30,498 |
| 2025-02-20 | Fine | $8,788 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Biderman, Nechama (individual) | 5%+ Direct Ownership Interest · 7% | |
| Cohen, David (individual) | 5%+ Direct Ownership Interest · 7% | |
| Fuchs, Morris (individual) | 5%+ Direct Ownership Interest · 8% | |
| Goldenberg, Chaim (individual) | 5%+ Direct Ownership Interest · 5% | |
| Lipman, Michael (individual) | 5%+ Direct Ownership Interest · 5% | |
| Manela, Magda (individual) | 5%+ Direct Ownership Interest · 5% | |
| Ostreicher, Susan (individual) | 5%+ Direct Ownership Interest · 18% | |
| Roberts, Laurence (individual) | 5%+ Direct Ownership Interest · 7% | |
| Almeida, Elizabeth (individual) | Administrator · NOT APPLICABLE | |
| BNB Health Care Funds LLC (organization) | Administrator · NOT APPLICABLE | |
| Bokow, Barry (individual) | Administrator · NOT APPLICABLE | |
| Bokow, Michael (individual) | Administrator · NOT APPLICABLE | |
| BPB Ventures LLC (organization) | Administrator · NOT APPLICABLE | |
| Cedar Hill NG Trust (organization) | Administrator · NOT APPLICABLE | |
| Cohen, David (individual) | Administrator · NOT APPLICABLE | |
| Ep Utica Crossing Realty LLC (organization) | Administrator · NOT APPLICABLE | |
| Fuchs, Morris (individual) | Administrator · NOT APPLICABLE | |
| GHL Enterprises (organization) | Administrator · NOT APPLICABLE | |
| Gilmartin, Thomas (individual) | Administrator · NOT APPLICABLE | |
| Hamad, Kareem (individual) | Administrator · NOT APPLICABLE | |
| Juniper NG Trust (organization) | Administrator · NOT APPLICABLE | |
| Lopiansky, Rebecca (individual) | Administrator · NOT APPLICABLE | |
| Manela, Magda (individual) | Administrator · NOT APPLICABLE | |
| Marvin Ostreicher Family Trust 2012 (organization) | Administrator · NOT APPLICABLE | |
| Mso Associates LLC (organization) | Administrator · NOT APPLICABLE | |
| National Health Care Associates INC (organization) | Administrator · NOT APPLICABLE | |
| Oak Drive NG Trust (organization) | Administrator · NOT APPLICABLE | |
| Ostreicher, David (individual) | Administrator · NOT APPLICABLE | |
| Ostreicher, Marc (individual) | Administrator · NOT APPLICABLE | |
| Ostreicher, Marvin (individual) | Administrator · NOT APPLICABLE | |
| Ostreicher, Susan (individual) | Administrator · NOT APPLICABLE | |
| Preferred Professional Services LLC (organization) | Administrator · NOT APPLICABLE | |
| Preferred Therapy Solutions LLC (organization) | Administrator · NOT APPLICABLE | |
| Roberts, Tzivy (individual) | Administrator · NOT APPLICABLE | |
| Rolling Hill NG Trust (organization) | Administrator · NOT APPLICABLE | |
| Snyder, Nancy (individual) | Administrator · NOT APPLICABLE | |
| Steg, Shayna (individual) | Administrator · NOT APPLICABLE | |
| Susan Ostreicher Family Trust 2012 (organization) | Administrator · NOT APPLICABLE | |
| Bokow, Barry (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| David, Albert (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Eisen, Mordechai (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Geffner, Fay (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Gerber, Jennifer (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Laufer, Schmuel (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Lopiansky, Rebecca (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Lyons, Rachel (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Neuman, Gerald (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Ostreicher, David (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Ostreicher, Marc (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Pollack, Sylvia (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Shaya-Mograby, Moshe (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Skoczylas, Dvora (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Skoczylas, Josef (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Steg, Yitzchok (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Warman, Elissa (individual) | Direct Ownership Interest · NOT APPLICABLE | |
| Biderman, Michael (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Biderman, Sol (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Biderman, Yehuda (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Goldenberg, Harold (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Goldenberg, Leon (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Pines at Utica Center for Nursing and Rehab?
The Pines at Utica Center for Nursing and Rehab has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does The Pines at Utica Center for Nursing and Rehab have?
It has 117 certified beds and cares for about 114 residents per day.
Has The Pines at Utica Center for Nursing and Rehab been fined?
Yes. CMS lists 2 penalties totaling $39,286 in the last three years.
Who owns The Pines at Utica Center for Nursing and Rehab?
It is part of National Health Care Associates and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of The Pines at Utica Center for Nursing and Rehab?
(315) 797-3570. The facility is located at 1800 Butterfield Ave, Utica, NY 13501.
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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.