The Pines Healthcare & Rehab Centers Olean Campus
Nursing Home · Olean, NY
CMS certification number335357
Contact & location
2245 West State StreetOlean, NY 14760
Cattaraugus County
- Phone
- (716) 373-1910
- ZIP code
- 14760 – all care providers
Facility details
- Certified beds
- 120
- Residents per day
- 100.1 (83% occupied)
- Ownership
- Government - County
- Legal name
- County of Cattaraugus
- Medicare certified since
- August 28, 1972
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.50 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.45 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 0.86 (state 0.76 · U.S. 0.86)
- Nurse aides
- 2.19 (state 2.15 · U.S. 2.32)
- Weekend total
- 3.15 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 60.8 (state 40.3 · U.S. 45.8)%
- RN turnover
- 46.7 (state 39.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- March 7, 2025
- Health deficiencies (last cycle)
- 4.0 (state 8.0 · U.S. 9.3)
- From complaints
- 2
- Citations on record (3 years)
- 9 health · 8 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-03-07 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-30 |
| 2025-03-07 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-30 |
| 2025-03-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-30 |
| 2025-03-07 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-30 |
| 2023-03-03 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-03-31 |
| 2023-03-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-30 |
| 2023-03-03 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-15 |
| 2023-03-03 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-04-30 |
| 2020-03-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-04-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| County of Cattaraugus (organization) | 5%+ Direct Ownership Interest · 100% | |
| Patel, Arun (individual) | Administrator · NOT APPLICABLE | |
| Reynolds, Tammy (individual) | Administrator · NOT APPLICABLE | |
| Burr, Mark (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gugino, Carol (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Patel, Arun (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Reynolds, Tammy (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of The Pines Healthcare & Rehab Centers Olean Campus?
The Pines Healthcare & Rehab Centers Olean Campus has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does The Pines Healthcare & Rehab Centers Olean Campus have?
It has 120 certified beds and cares for about 100 residents per day.
Has The Pines Healthcare & Rehab Centers Olean Campus been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of The Pines Healthcare & Rehab Centers Olean Campus?
(716) 373-1910. The facility is located at 2245 West State Street, Olean, NY 14760.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.