Chasehealth Rehab and Residential Care

Nursing Home · New Berlin, NY

CMS overall rating 3/5 Non profit - Corporation

CMS certification number335344

Contact & location

One Terrace Heights
New Berlin, NY 13411
Chenango County
Phone
(607) 847-7000
ZIP code
13411 – all care providers

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Facility details

Certified beds
80
Residents per day
68.9 (86% occupied)
Ownership
Non profit - Corporation
Legal name
Chase Memorial Nursing Home Co INC
Medicare certified since
December 1, 1971
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.0
Health inspections★★★★★ 3/5
State avg 2.7
Staffing★★★★★ 1/5
State avg 2.8
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.33 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.23 (state 0.71 · U.S. 0.69)
Licensed practical nurses
1.05 (state 0.76 · U.S. 0.86)
Nurse aides
2.05 (state 2.15 · U.S. 2.32)
Weekend total
3.14 (state 3.18 · U.S. 3.42)
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
February 13, 2025
Health deficiencies (last cycle)
6.0 (state 8.0 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
20 health · 23 fire safety
DateCitationSeverityStatus
2025-02-13 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-07
2025-02-13 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-07
2025-02-13 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-07
2025-02-13 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-07
2025-02-13 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-07
2025-02-13 Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919 · Environmental Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-07
2023-06-16 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921 · Environmental Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-06-16 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-06-16 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-06-16 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-06-16 Reasonably accommodate the needs and preferences of each resident.
F0558 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-06-16 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-06-16 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-06-16 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2023-06-16 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-08-10
2021-05-07 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2021-06-30
2021-05-07 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-30
2021-05-07 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-30
2021-05-07 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-30
2021-05-07 Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-06-30

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Benjamin, Wayne (individual)Corporate Director · NOT APPLICABLE
Foote, Marcia (individual)Corporate Director · NOT APPLICABLE
Gay, Susan (individual)Corporate Director · NOT APPLICABLE
Halbert, Roger (individual)Corporate Director · NOT APPLICABLE
Hyle, Timothy (individual)Corporate Director · NOT APPLICABLE
Roque, Jack (individual)Corporate Director · NOT APPLICABLE
Strong, Gary (individual)Corporate Director · NOT APPLICABLE
Theleman, David (individual)Corporate Director · NOT APPLICABLE
Turnbull, Barbara (individual)Corporate Director · NOT APPLICABLE
Elliott, Karen (individual)W-2 Managing Employee · NOT APPLICABLE
Halbert, Roger (individual)W-2 Managing Employee · NOT APPLICABLE
Krause, Amy (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Chasehealth Rehab and Residential Care?

Chasehealth Rehab and Residential Care has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Chasehealth Rehab and Residential Care have?

It has 80 certified beds and cares for about 69 residents per day.

Has Chasehealth Rehab and Residential Care been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Chasehealth Rehab and Residential Care?

(607) 847-7000. The facility is located at One Terrace Heights, New Berlin, NY 13411.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.