Mercy Hospital Skilled Nursing Facility
Nursing Home · Lackawanna, NY
CMS certification number335308
Contact & location
55 Melroy AvenueLackawanna, NY 14218
Erie County
- Phone
- (716) 819-5300
- ZIP code
- 14218 – all care providers
Facility details
- Certified beds
- 84
- Residents per day
- 82.2 (98% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Mercy Hospital of Buffalo
- Medicare certified since
- July 1, 1970
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.68 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.65 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 1.28 (state 0.76 · U.S. 0.86)
- Nurse aides
- 2.75 (state 2.15 · U.S. 2.32)
- Weekend total
- 4.03 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 43.7 (state 40.3 · U.S. 45.8)%
- RN turnover
- 50.0 (state 39.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 24, 2025
- Health deficiencies (last cycle)
- 3.0 (state 8.0 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 4 health · 16 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-07-24 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-08 |
| 2025-07-24 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-08 |
| 2025-07-24 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-08 |
| 2022-07-29 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-08-29 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| O Connor, Patricia (individual) | Administrator · NOT APPLICABLE | |
| Snyder, Brian (individual) | Administrator · NOT APPLICABLE | |
| O Connor, Patricia (individual) | Corporate Director · NOT APPLICABLE | |
| Osborne, Clayton (individual) | Corporate Director · NOT APPLICABLE | |
| Sette-Camara, Leonardo (individual) | Corporate Director · NOT APPLICABLE | |
| Agnello, Alexis (individual) | Corporate Officer · NOT APPLICABLE | |
| Edwards, Russell (individual) | Corporate Officer · NOT APPLICABLE | |
| Garvey, James (individual) | Corporate Officer · NOT APPLICABLE | |
| Gleason, Thomas (individual) | Corporate Officer · NOT APPLICABLE | |
| Macholz, David (individual) | Corporate Officer · NOT APPLICABLE | |
| Markiewicz, Joyce (individual) | Corporate Officer · NOT APPLICABLE | |
| Zapfel, Robert (individual) | Corporate Officer · NOT APPLICABLE | |
| Sette-Camara, Leonardo (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Zapfel, Robert (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Edwards, Russell (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gleason, Thomas (individual) | Operational/managerial Control · NOT APPLICABLE | |
| O Connor, Patricia (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Osborne, Clayton (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Snyder, Brian (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Mercy Hospital Skilled Nursing Facility?
Mercy Hospital Skilled Nursing Facility has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Mercy Hospital Skilled Nursing Facility have?
It has 84 certified beds and cares for about 82 residents per day.
Has Mercy Hospital Skilled Nursing Facility been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Mercy Hospital Skilled Nursing Facility?
(716) 819-5300. The facility is located at 55 Melroy Avenue, Lackawanna, NY 14218.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.