Sarah Neuman Center for Rehabilitation and Nursing

Nursing Home · Mamaroneck, NY

CMS overall rating 2/5 Non profit - Corporation

CMS certification number335296

Contact & location

845 Palmer Avenue
Mamaroneck, NY 10543
Westchester County
Phone
(914) 698-6005
ZIP code
10543 – all care providers

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Facility details

Certified beds
300
Residents per day
273.0 (91% occupied)
Ownership
Non profit - Corporation
Legal name
Palmer Avenue SNF Operations LLC
Chain
Infinite Care (8 facilities, avg 2.0★)
Medicare certified since
December 16, 1969
Participates in
Medicare and Medicaid
Council
Both council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 1/5
State avg 2.7
Staffing★★★★★ 3/5
State avg 2.8
Quality measures★★★★★ 5/5
State avg 3.9
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.22 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.85 (state 0.71 · U.S. 0.69)
Licensed practical nurses
0.42 (state 0.76 · U.S. 0.86)
Nurse aides
1.95 (state 2.15 · U.S. 2.32)
Weekend total
2.91 (state 3.18 · U.S. 3.42)
Nursing staff turnover
38.0 (state 40.3 · U.S. 45.8)%
RN turnover
30.4 (state 39.8 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
January 30, 2025
Health deficiencies (last cycle)
13.0 (state 8.0 · U.S. 9.3)
From complaints
5
Citations on record (3 years)
31 health · 33 fire safety · includes actual harm
DateCitationSeverityStatus
2025-10-23 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-01-29
2025-10-23 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
F0867 · Administration Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-01-29
2025-06-04 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-31
2025-06-04 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-07-31
2025-03-14 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-04-29
2025-01-30 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
H
Actual harm
Corrected 2025-03-24
2025-01-30 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Provide enough food/fluids to maintain a resident's health.
F0692 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-03-24
2025-01-30 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
F0625 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-30 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-24
2025-01-06 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2025-01-06 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-03-15
2024-07-12 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-10
2024-05-09 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-14
2018-12-19 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2019-02-17
2018-12-19 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-02-17
2018-12-19 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-02-17
2018-12-19 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-02-17
2018-12-19 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-02-17
2018-12-19 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2019-02-17

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $163,020 in fines.

DateTypeAmount
2025-01-06Fine$163,020

Ownership & management

NameRoleSince
Palmer Avenue SNF Operations Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
Klein, Esther (individual)5%+ Indirect Ownership Interest · 95%
Perez, Kathryn (individual)5%+ Indirect Ownership Interest · 5%
845 Palmer Avenue Realty LLC (organization)Administrator · NOT APPLICABLE
Abrams, Laurence (individual)Administrator · NOT APPLICABLE
Berkowitz, Jared (individual)Administrator · NOT APPLICABLE
Gupta, Gayatri (individual)Administrator · NOT APPLICABLE
Hogan, Tara (individual)Administrator · NOT APPLICABLE
Hynes, Tamara (individual)Administrator · NOT APPLICABLE
Klein, Esther (individual)Administrator · NOT APPLICABLE
Marcucci, Mirelle (individual)Administrator · NOT APPLICABLE
Myitcrew INC (organization)Administrator · NOT APPLICABLE
National Datacare LLC (organization)Administrator · NOT APPLICABLE
Perez, Kathryn (individual)Administrator · NOT APPLICABLE
Seam Ny 2020 Trust (organization)Administrator · NOT APPLICABLE
Streamline Verify LLC (organization)Administrator · NOT APPLICABLE
Wolofsky, Chava (individual)Administrator · NOT APPLICABLE
Zunta LLC (organization)Administrator · NOT APPLICABLE
Abrams, Laurence (individual)Operational/managerial Control · NOT APPLICABLE
Berkowitz, Jared (individual)Operational/managerial Control · NOT APPLICABLE
Gupta, Gayatri (individual)Operational/managerial Control · NOT APPLICABLE
Hogan, Tara (individual)Operational/managerial Control · NOT APPLICABLE
Marcucci, Mirelle (individual)Operational/managerial Control · NOT APPLICABLE
Myitcrew INC (organization)Operational/managerial Control · NOT APPLICABLE
National Datacare LLC (organization)Operational/managerial Control · NOT APPLICABLE
Streamline Verify LLC (organization)Operational/managerial Control · NOT APPLICABLE
Zunta LLC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Sarah Neuman Center for Rehabilitation and Nursing?

Sarah Neuman Center for Rehabilitation and Nursing has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Sarah Neuman Center for Rehabilitation and Nursing have?

It has 300 certified beds and cares for about 273 residents per day.

Has Sarah Neuman Center for Rehabilitation and Nursing been fined?

Yes. CMS lists 1 penalty totaling $163,020 in the last three years.

Who owns Sarah Neuman Center for Rehabilitation and Nursing?

It is part of Infinite Care and is classified as non profit - corporation. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Sarah Neuman Center for Rehabilitation and Nursing?

(914) 698-6005. The facility is located at 845 Palmer Avenue, Mamaroneck, NY 10543.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.