Willow Point Rehabilitation and Nursing Center
Nursing Home · Vestal, NY
CMS certification number335291
Contact & location
3700 Old Vestal RoadVestal, NY 13850
Broome County
- Phone
- (607) 763-4400
- ZIP code
- 13850 – all care providers
Facility details
- Certified beds
- 300
- Residents per day
- 254.7 (85% occupied)
- Ownership
- Government - County
- Legal name
- Broome County
- Medicare certified since
- July 1, 1969
- Participates in
- Medicare and Medicaid
- Council
- Both council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 4.25 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.42 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 1.41 (state 0.76 · U.S. 0.86)
- Nurse aides
- 2.42 (state 2.15 · U.S. 2.32)
- Weekend total
- 3.73 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 52.1 (state 40.3 · U.S. 45.8)%
- RN turnover
- 54.1 (state 39.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- June 13, 2025
- Health deficiencies (last cycle)
- 6.0 (state 8.0 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 26 health · 28 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-06-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-08 |
| 2025-06-13 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-08 |
| 2025-06-13 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-08 |
| 2025-06-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-08 |
| 2025-06-13 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-08 |
| 2025-06-13 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-08 |
| 2024-04-30 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-30 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-04-30 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-17 |
| 2024-03-29 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
L Immediate jeopardy to resident health or safety |
Corrected 2024-05-06 |
| 2024-03-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
H Actual harm |
Corrected 2024-05-06 |
| 2024-03-29 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-29 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-29 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. F0837 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-29 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-29 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-03-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2024-01-02 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-02 |
| 2021-10-29 | PASARR screening for Mental disorders or Intellectual Disabilities F0645 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-12-27 |
| 2021-10-29 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-12-27 |
| 2021-10-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-12-27 |
| 2021-10-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-12-27 |
| 2021-10-29 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-12-27 |
| 2021-10-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-12-27 |
| 2021-10-29 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-12-27 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $166,364 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-03-29 | Fine | $166,364 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Broome County (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Broome County (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Jerzak, Stephanie (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Willow Point Rehabilitation and Nursing Center?
Willow Point Rehabilitation and Nursing Center has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Willow Point Rehabilitation and Nursing Center have?
It has 300 certified beds and cares for about 255 residents per day.
Has Willow Point Rehabilitation and Nursing Center been fined?
Yes. CMS lists 1 penalty totaling $166,364 in the last three years.
What is the phone number of Willow Point Rehabilitation and Nursing Center?
(607) 763-4400. The facility is located at 3700 Old Vestal Road, Vestal, NY 13850.
Other nursing homes in Vestal
-
Vestal Park Rehabilitation and Nursing Center
Nursing Home · Vestal, NY · 180 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.