Greenfield Health & Rehab Center

Nursing Home · Lancaster, NY

CMS overall rating 4/5 Non profit - Corporation

CMS certification number335182

Contact & location

5949 Broadway
Lancaster, NY 14086
Erie County
Phone
(716) 684-3000
ZIP code
14086 – all care providers

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Facility details

Certified beds
160
Residents per day
152.3 (95% occupied)
Ownership
Non profit - Corporation
Legal name
Niagara Lutheran Development, INC.
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.0
Health inspections★★★★★ 4/5
State avg 2.7
Staffing★★★★★ 4/5
State avg 2.8
Quality measures★★★★★ 4/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.58 (state 3.62 · U.S. 3.86)
Registered nurses (RN)
0.55 (state 0.71 · U.S. 0.69)
Licensed practical nurses
1.43 (state 0.76 · U.S. 0.86)
Nurse aides
2.60 (state 2.15 · U.S. 2.32)
Weekend total
4.03 (state 3.18 · U.S. 3.42)
Nursing staff turnover
48.9 (state 40.3 · U.S. 45.8)%
RN turnover
35.7 (state 39.8 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 8, 2025
Health deficiencies (last cycle)
5.0 (state 8.0 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
12 health · 13 fire safety
DateCitationSeverityStatus
2026-02-25 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-24
2025-08-08 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-06
2025-08-08 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-06
2025-08-08 Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-10-06
2025-08-08 Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847 · Administration Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-10-27
2023-12-18 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-01
2023-12-18 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-01
2023-12-18 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-01
2023-12-18 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-12
2023-12-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-01
2023-12-18 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-02-01
2022-05-31 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-21

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Akkinepally, Sita (individual)Administrator · NOT APPLICABLE
Chizuk, Steven (individual)Administrator · NOT APPLICABLE
Koenig, Christopher (individual)Administrator · NOT APPLICABLE
Niagara Lutheran Health System, INC. (organization)Administrator · NOT APPLICABLE
Setlock, Shane (individual)Administrator · NOT APPLICABLE
Ingwersen, Candyce (individual)Corporate Director · NOT APPLICABLE
Koenig, Christopher (individual)Corporate Director · NOT APPLICABLE
Lankes, Carol (individual)Corporate Director · NOT APPLICABLE
Mertzlufft, Paul (individual)Corporate Director · NOT APPLICABLE
Chizuk, Steven (individual)Corporate Officer · NOT APPLICABLE
Koenig, Christopher (individual)Corporate Officer · NOT APPLICABLE
Akkinepally, Sita (individual)Operational/managerial Control · NOT APPLICABLE
Chizuk, Steven (individual)Operational/managerial Control · NOT APPLICABLE
Koenig, Christopher (individual)Operational/managerial Control · NOT APPLICABLE
Setlock, Shane (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Greenfield Health & Rehab Center?

Greenfield Health & Rehab Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Greenfield Health & Rehab Center have?

It has 160 certified beds and cares for about 152 residents per day.

Has Greenfield Health & Rehab Center been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Greenfield Health & Rehab Center?

(716) 684-3000. The facility is located at 5949 Broadway, Lancaster, NY 14086.

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.