Alice Hyde Medical Center
Nursing Home · Malone, NY
CMS certification number335127
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
45 Sixth StreetMalone, NY 12953
Franklin County
- Phone
- (518) 481-8000
- ZIP code
- 12953 – all care providers
Facility details
- Certified beds
- 135
- Residents per day
- 108.8 (81% occupied)
- Ownership
- Non profit - Other
- Chain
- University of Vermont Health Network (3 facilities, avg 2.3★)
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.67 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.65 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 0.69 (state 0.76 · U.S. 0.86)
- Nurse aides
- 2.33 (state 2.15 · U.S. 2.32)
- Weekend total
- 3.29 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 57.1 (state 40.3 · U.S. 45.8)%
- RN turnover
- 36.8 (state 39.8 · U.S. 42.9)%
Inspections
- Last standard inspection
- December 19, 2025
- Health deficiencies (last cycle)
- 7.0 (state 8.0 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 19 health · 11 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-03-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
G Actual harm |
Corrected 2026-04-08 |
| 2026-03-06 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-04-08 |
| 2025-12-19 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2025-12-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2025-12-19 | Provide activities to meet all resident's needs. F0679 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2025-12-19 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-02-13 |
| 2025-12-19 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-12-12 |
| 2025-02-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-04-11 |
| 2024-06-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-13 |
| 2024-04-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2024-06-06 |
| 2024-04-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-06-06 |
| 2022-08-18 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-10-03 |
| 2022-08-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-10-03 |
| 2020-01-31 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2020-03-16 |
| 2020-01-31 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-16 |
| 2020-01-31 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-16 |
| 2020-01-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-16 |
| 2020-01-31 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-16 |
| 2020-01-31 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2020-03-16 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| The University of Vermont Health Network INC. (organization) | 5%+ Direct Ownership Interest · 100% | |
| Biondolillo, Susan (individual) | Administrator · NOT APPLICABLE | |
| Bond, Kristin (individual) | Administrator · NOT APPLICABLE | |
| Dabiew, Sherri (individual) | Administrator · NOT APPLICABLE | |
| Guile, Alison (individual) | Administrator · NOT APPLICABLE | |
| Quick, Ariel (individual) | Administrator · NOT APPLICABLE | |
| The University of Vermont Health Network INC. (organization) | Administrator · NOT APPLICABLE | |
| Busman, Hannah (individual) | Corporate Director · NOT APPLICABLE | |
| Cotel, Sivan (individual) | Corporate Director · NOT APPLICABLE | |
| Duley, Victoria (individual) | Corporate Director · NOT APPLICABLE | |
| Dwyer, John (individual) | Corporate Director · NOT APPLICABLE | |
| Eisinger, Dominic (individual) | Corporate Director · NOT APPLICABLE | |
| Ellis, Jason (individual) | Corporate Director · NOT APPLICABLE | |
| Fitzpatrick, Thomas (individual) | Corporate Director · NOT APPLICABLE | |
| Golonka, Tom (individual) | Corporate Director · NOT APPLICABLE | |
| Haraden, Carol (individual) | Corporate Director · NOT APPLICABLE | |
| Hart, Kevin (individual) | Corporate Director · NOT APPLICABLE | |
| Herrington, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| Hood, Virginia (individual) | Corporate Director · NOT APPLICABLE | |
| Kissane, Donna (individual) | Corporate Director · NOT APPLICABLE | |
| Leonard, Debra (individual) | Corporate Director · NOT APPLICABLE | |
| Main, Robert (individual) | Corporate Director · NOT APPLICABLE | |
| McCullough, Deena (individual) | Corporate Director · NOT APPLICABLE | |
| Medved, Marina (individual) | Corporate Director · NOT APPLICABLE | |
| Monette, Nathan (individual) | Corporate Director · NOT APPLICABLE | |
| Montour, Barbara (individual) | Corporate Director · NOT APPLICABLE | |
| Page, Richard (individual) | Corporate Director · NOT APPLICABLE | |
| Richards, Craig (individual) | Corporate Director · NOT APPLICABLE | |
| Rugge, John (individual) | Corporate Director · NOT APPLICABLE | |
| Stackpole, Kerin (individual) | Corporate Director · NOT APPLICABLE | |
| Stickney, Mary (individual) | Corporate Director · NOT APPLICABLE | |
| Vicencio, Elizabeth (individual) | Corporate Director · NOT APPLICABLE | |
| Walker, Kara (individual) | Corporate Director · NOT APPLICABLE | |
| Kollar, Matej (individual) | Corporate Officer · NOT APPLICABLE | |
| Lebeau, Michelle (individual) | Corporate Officer · NOT APPLICABLE | |
| Leffler, Stephen (individual) | Corporate Officer · NOT APPLICABLE | |
| Stone, Colleen (individual) | Corporate Officer · NOT APPLICABLE | |
| Vincent, Richard (individual) | Corporate Officer · NOT APPLICABLE | |
| Vogelzang, Susan (individual) | Corporate Officer · NOT APPLICABLE | |
| Biondolillo, Susan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Guile, Alison (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Lebeau, Michelle (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Busman, Hannah (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Cotel, Sivan (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Duley, Victoria (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Dwyer, John (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Eisinger, Dominic (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Ellis, Jason (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Fitzpatrick, Thomas (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Golonka, Tom (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Haraden, Carol (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Hart, Kevin (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Herrington, Robert (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Hood, Virginia (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Kissane, Donna (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Leonard, Debra (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Main, Robert (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| McCullough, Deena (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Medved, Marina (individual) | Trustee Of The Snf · NOT APPLICABLE | |
| Monette, Nathan (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Alice Hyde Medical Center?
Alice Hyde Medical Center has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Alice Hyde Medical Center have?
It has 135 certified beds and cares for about 109 residents per day.
Has Alice Hyde Medical Center been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Alice Hyde Medical Center?
It is part of University of Vermont Health Network and is classified as non profit - other. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Alice Hyde Medical Center?
(518) 481-8000. The facility is located at 45 Sixth Street, Malone, NY 12953.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.