Brothers of Mercy Nursing & Rehabilitation Center
Nursing Home · Clarence, NY
CMS certification number335112
Contact & location
10570 Bergtold RoadClarence, NY 14031
Erie County
- Phone
- (716) 759-6985
- ZIP code
- 14031 – all care providers
Facility details
- Certified beds
- 240
- Residents per day
- 207.0 (86% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Brothers of Mercy Nursing Home Company INC
- Medicare certified since
- January 1, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.97 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.49 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 1.22 (state 0.76 · U.S. 0.86)
- Nurse aides
- 2.27 (state 2.15 · U.S. 2.32)
- Weekend total
- 3.42 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 49.6 (state 40.3 · U.S. 45.8)%
- RN turnover
- 32.1 (state 39.8 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- January 16, 2026
- Health deficiencies (last cycle)
- 9.0 (state 8.0 · U.S. 9.3)
- From complaints
- 3
- Citations on record (3 years)
- 14 health · 27 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-06-05 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-31 |
| 2026-06-05 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-31 |
| 2026-01-16 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. F0836 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-13 |
| 2026-01-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-13 |
| 2026-01-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-13 |
| 2026-01-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-13 |
| 2026-01-16 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-13 |
| 2026-01-16 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-13 |
| 2026-01-16 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies · complaint inspection |
B No actual harm, potential for minimal harm |
Corrected 2026-03-13 |
| 2024-01-09 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-01-09 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-01-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-01-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-03-01 |
| 2024-01-09 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-03-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Gugino, Stacey (individual) | Administrator · NOT APPLICABLE | |
| Ingham, Jamie (individual) | Administrator · NOT APPLICABLE | |
| McDougall, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Nowicki, Jennifer (individual) | Administrator · NOT APPLICABLE | |
| Elmer, Peter (individual) | Corporate Officer · NOT APPLICABLE | |
| McDougall, Matthew (individual) | Corporate Officer · NOT APPLICABLE | |
| Nowicki, Jennifer (individual) | Corporate Officer · NOT APPLICABLE | |
| Thomas, Kenneth (individual) | Corporate Officer · NOT APPLICABLE | |
| Butterfoss, Kirsten (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Chakkappan, Roopa (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Eller, Cindy (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Fentner, Thomas (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Fudyma, John (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Gugino, Stacey (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Lipuma, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Losi, Barbara (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| McRae, Michael (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Nasca, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Noe, Michael (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Rogers, David (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Saffire, Richard (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Thomas, Kenneth (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Zielinski, Larry (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Elmer, Peter (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Gugino, Stacey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ingham, Jamie (individual) | Operational/managerial Control · NOT APPLICABLE | |
| McDougall, Matthew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Nowicki, Jennifer (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Brothers of Mercy Nursing & Rehabilitation Center?
Brothers of Mercy Nursing & Rehabilitation Center has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Brothers of Mercy Nursing & Rehabilitation Center have?
It has 240 certified beds and cares for about 207 residents per day.
Has Brothers of Mercy Nursing & Rehabilitation Center been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Brothers of Mercy Nursing & Rehabilitation Center?
(716) 759-6985. The facility is located at 10570 Bergtold Road, Clarence, NY 14031.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.