Finger Lakes Health

Nursing Home · Geneva, NY

CMS overall rating 2/5 For profit - Corporation

CMS certification number335098

Contact & location

75 Mason Street
Geneva, NY 14456
Ontario County
Phone
(315) 787-4730
ZIP code
14456 – all care providers

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Facility details

Certified beds
345
Residents per day
123.4 (36% occupied)
Ownership
For profit - Corporation
Legal name
Geneva Nursing Home INC
Medicare certified since
January 1, 1967
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.0
Health inspections★★★★★ 2/5
State avg 2.7
StaffingNot rated
State avg 2.8
Quality measures★★★★★ 2/5
State avg 3.9
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 1/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
—
Registered nurses (RN)
—
Licensed practical nurses
—
Nurse aides
—
Weekend total
—
Nursing staff turnover
—
RN turnover
—

Inspections

Last standard inspection
September 1, 2023
Health deficiencies (last cycle)
9.0 (state 8.0 · U.S. 9.3)
From complaints
9
Citations on record (3 years)
26 health · 8 fire safety · includes actual harm
DateCitationSeverityStatus
2026-04-08 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
H
Actual harm
Corrected 2026-05-05
2026-04-08 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2026-06-08
2026-04-08 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-06-08
2026-04-08 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-08
2023-09-01 Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
F0836 · Administration Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-10-31
2023-09-01 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-31
2023-09-01 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-31
2023-09-01 Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-31
2023-09-01 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-31
2023-09-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-31
2023-09-01 Ensure that paid feeding assistants have the training they need.
F0948 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-31
2022-07-22 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-09-16
2022-07-22 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-09-16
2022-07-22 Dispose of garbage and refuse properly.
F0814 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-09-16
2022-07-22 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-16
2022-07-22 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-16
2022-07-22 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-16
2022-07-22 Provide activities to meet all resident's needs.
F0679 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-16
2022-07-22 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-16
2022-07-22 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-09-16
2020-02-13 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-04-12
2020-02-13 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-04-12
2020-02-13 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-04-12
2020-02-13 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-04-12
2020-02-13 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-04-12
2020-02-13 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2020-04-12

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $125,650 in fines.

DateTypeAmount
2026-04-08Fine$125,650

Ownership & management

NameRoleSince
Abraham, Kylene (individual)Corporate Director · NOT APPLICABLE
Burrall, Thomas (individual)Corporate Director · NOT APPLICABLE
Cheney, James (individual)Corporate Director · NOT APPLICABLE
Densmore, Craig (individual)Corporate Director · NOT APPLICABLE
Devaney, Chevanne (individual)Corporate Director · NOT APPLICABLE
Hallings, Ryan (individual)Corporate Director · NOT APPLICABLE
Hicks, John (individual)Corporate Director · NOT APPLICABLE
Koczent, Trisha (individual)Corporate Director · NOT APPLICABLE
Nardozzi, James (individual)Corporate Director · NOT APPLICABLE
Queiroz, Rodolfo (individual)Corporate Director · NOT APPLICABLE
Stork, Susan (individual)Corporate Director · NOT APPLICABLE
Acevedo, Jose (individual)Corporate Officer · NOT APPLICABLE
Beckley, Phillip (individual)Corporate Officer · NOT APPLICABLE
McMullen, Ann (individual)Corporate Officer · NOT APPLICABLE
Ward, Lance (individual)Corporate Officer · NOT APPLICABLE
Finizio, Kathi (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Finger Lakes Health?

Finger Lakes Health has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.

How many beds does Finger Lakes Health have?

It has 345 certified beds and cares for about 123 residents per day.

Has Finger Lakes Health been fined?

Yes. CMS lists 1 penalty totaling $125,650 in the last three years.

What is the phone number of Finger Lakes Health?

(315) 787-4730. The facility is located at 75 Mason Street, Geneva, NY 14456.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.