Elderwood at Amherst
Nursing Home · Amherst, NY
CMS certification number335056
This facility was cited for abuse, neglect or exploitation in a recent inspection (CMS abuse icon).
Contact & location
4459 Bailey AvenueAmherst, NY 14226
Erie County
- Phone
- (716) 835-2543
- ZIP code
- 14226 – all care providers
Facility details
- Certified beds
- 92
- Residents per day
- 81.1 (88% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- 4459 Bailey Avenue Operating Company LLC
- Chain
- Elderwood (17 facilities, avg 2.5★)
- Medicare certified since
- January 9, 1967
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.80 (state 3.62 · U.S. 3.86)
- Registered nurses (RN)
- 0.72 (state 0.71 · U.S. 0.69)
- Licensed practical nurses
- 0.86 (state 0.76 · U.S. 0.86)
- Nurse aides
- 2.22 (state 2.15 · U.S. 2.32)
- Weekend total
- 3.24 (state 3.18 · U.S. 3.42)
- Nursing staff turnover
- 57.4 (state 40.3 · U.S. 45.8)%
- RN turnover
- 53.8 (state 39.8 · U.S. 42.9)%
- Administrators who left
- 3 in the last year
Inspections
- Last standard inspection
- April 18, 2025
- Health deficiencies (last cycle)
- 4.0 (state 8.0 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 12 health · 13 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-12-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-01-30 |
| 2025-04-18 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-18 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-04-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-06-12 |
| 2025-01-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-03-12 |
| 2023-12-15 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. F0678 · Quality of Life and Care Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2024-02-01 |
| 2023-12-15 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-02-01 |
| 2023-12-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-01 |
| 2022-05-03 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2022-06-27 |
| 2022-05-03 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-27 |
| 2022-05-03 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-27 |
| 2022-05-03 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2022-06-27 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $25,262 in fines.
| Date | Type | Amount |
|---|---|---|
| 2023-12-15 | Fine | $25,262 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Cole, Warren (individual) | 5%+ Direct Ownership Interest · 50% | |
| Rubin, Jeffrey (individual) | 5%+ Direct Ownership Interest · 50% | |
| Cole, Warren (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rubin, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Harris, Ann (individual) | W-2 Managing Employee · NOT APPLICABLE |
Frequently asked questions
What is the rating of Elderwood at Amherst?
Elderwood at Amherst has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.0-star average in New York.
How many beds does Elderwood at Amherst have?
It has 92 certified beds and cares for about 81 residents per day.
Has Elderwood at Amherst been fined?
Yes. CMS lists 1 penalty totaling $25,262 in the last three years.
Who owns Elderwood at Amherst?
It is part of Elderwood and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Elderwood at Amherst?
(716) 835-2543. The facility is located at 4459 Bailey Avenue, Amherst, NY 14226.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.