Complete Care at Ocean Grove LLC

Nursing Home · Ocean Grove, NJ

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number315365

Contact & location

160 S Main ST
Ocean Grove, NJ 07756
Monmouth County
Phone
(732) 481-8300
ZIP code
07756 – all care providers

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Facility details

Certified beds
147
Residents per day
87.5 (60% occupied)
Ownership
For profit - Limited Liability company
Chain
Complete Care (85 facilities, avg 3.1★)
Medicare certified since
November 1, 1997
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.3
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 3.0
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.59 (state 3.85 · U.S. 3.86)
Registered nurses (RN)
0.40 (state 0.68 · U.S. 0.69)
Licensed practical nurses
1.11 (state 0.93 · U.S. 0.86)
Nurse aides
2.09 (state 2.23 · U.S. 2.32)
Weekend total
3.47 (state 3.50 · U.S. 3.42)
Nursing staff turnover
57.3 (state 39.7 · U.S. 45.8)%
RN turnover
50.0 (state 37.7 · U.S. 42.9)%
Administrators who left
1 in the last year

Inspections

Last standard inspection
July 24, 2025
Health deficiencies (last cycle)
12.0 (state 8.8 · U.S. 9.3)
From complaints
3
Citations on record (3 years)
26 health · 3 fire safety
DateCitationSeverityStatus
2026-01-06 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-03
2025-07-24 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2025-09-25
2025-07-24 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-25
2025-07-24 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-25
2025-07-24 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-09-25
2025-07-24 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-25
2025-07-24 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2025-07-24 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-25
2025-07-24 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-25
2025-07-24 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-25
2025-07-24 Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-25
2025-07-24 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-25
2025-05-15 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-23
2025-05-15 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-06-23
2024-06-28 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-07
2024-06-28 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-08-07
2024-02-19 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-03-29
2024-02-19 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-29
2024-02-19 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-29
2024-02-19 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-29
2024-02-19 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-29
2024-02-19 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-29
2024-02-19 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-29
2024-02-19 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-29
2024-02-19 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-03-29
2021-11-17 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-12-10

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
PC HMH Opco Holdngs LLC (organization)5%+ Direct Ownership Interest · 100%
PC HMH Holdings LLC (organization)5%+ Indirect Ownership Interest
SMS 2021 Trust (organization)5%+ Indirect Ownership Interest
Dudick, Francine (individual)Administrator · NOT APPLICABLE
Eef Capital LLC (organization)Administrator · NOT APPLICABLE
Mercado, Wanda (individual)Administrator · NOT APPLICABLE
Ocean Grove Propco Holdco LLC (organization)Administrator · NOT APPLICABLE
Ocean Grove Propco LLC (organization)Administrator · NOT APPLICABLE
Pass, Mark (individual)Administrator · NOT APPLICABLE
PC HMH Holdings LLC (organization)Administrator · NOT APPLICABLE
PC HMH Propco Intermediate 9 LLC (organization)Administrator · NOT APPLICABLE
PC HMH Topco Propco Holdings LLC (organization)Administrator · NOT APPLICABLE
Peace Capital Holdings LLC (organization)Administrator · NOT APPLICABLE
Sabella, Sabrina (individual)Administrator · NOT APPLICABLE
SMS 2021 Trust (organization)Administrator · NOT APPLICABLE
Stern, Joseph (individual)Administrator · NOT APPLICABLE
Stein, Shalom (individual)Corporate Officer · NOT APPLICABLE
Stein, Shalom (individual)Indirect Ownership Interest · NOT APPLICABLE
Hoch, Robert (individual)Managing Control - Governing Body · NOT APPLICABLE
Stein, Shalom (individual)Managing Control - Governing Body · NOT APPLICABLE
Hoch, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Mercado, Wanda (individual)Operational/managerial Control · NOT APPLICABLE
Pass, Mark (individual)Operational/managerial Control · NOT APPLICABLE
Sabella, Sabrina (individual)Operational/managerial Control · NOT APPLICABLE
Stern, Joseph (individual)Operational/managerial Control · NOT APPLICABLE
Stein, Shalom (individual)Trustee Of The Snf · NOT APPLICABLE

Frequently asked questions

What is the rating of Complete Care at Ocean Grove LLC?

Complete Care at Ocean Grove LLC has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in New Jersey.

How many beds does Complete Care at Ocean Grove LLC have?

It has 147 certified beds and cares for about 88 residents per day.

Has Complete Care at Ocean Grove LLC been fined?

CMS lists no federal fines or payment denials in the last three years.

Who owns Complete Care at Ocean Grove LLC?

It is part of Complete Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Complete Care at Ocean Grove LLC?

(732) 481-8300. The facility is located at 160 S Main ST, Ocean Grove, NJ 07756.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.