Excel Care at Dover

Nursing Home · Dover, NJ

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number315355

Contact & location

65 North Sussex Street
Dover, NJ 07801
Morris County
Phone
(973) 361-5200
ZIP code
07801 – all care providers

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Facility details

Certified beds
155
Residents per day
144.0 (93% occupied)
Ownership
For profit - Limited Liability company
Legal name
Grande Center for Post Acute and Nursing Care LLC
Chain
Excelcare (8 facilities, avg 2.3★)
Medicare certified since
October 1, 1996
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.3
Health inspections★★★★★ 1/5
State avg 2.8
Staffing★★★★★ 4/5
State avg 3.0
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.64 (state 3.85 · U.S. 3.86)
Registered nurses (RN)
0.67 (state 0.68 · U.S. 0.69)
Licensed practical nurses
0.64 (state 0.93 · U.S. 0.86)
Nurse aides
2.33 (state 2.23 · U.S. 2.32)
Weekend total
3.49 (state 3.50 · U.S. 3.42)
Nursing staff turnover
43.7 (state 39.7 · U.S. 45.8)%
RN turnover
40.0 (state 37.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 31, 2024
Health deficiencies (last cycle)
13.0 (state 8.8 · U.S. 9.3)
From complaints
6
Citations on record (3 years)
36 health · 32 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-03-06 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2026-04-22
2026-03-06 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-22
2026-03-06 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-22
2024-05-31 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
H
Actual harm
Corrected 2024-07-15
2024-05-31 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Provide routine and 24-hour emergency dental care for each resident.
F0790 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
F0882 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-07-15
2024-05-31 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2024-07-15
2024-03-21 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-30
2024-03-21 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2024-04-30
2022-05-02 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
K
Immediate jeopardy to resident health or safety
Corrected 2022-07-08
2022-05-02 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-07-08
2022-05-02 Have a plan that describes the process for conducting QAPI and QAA activities.
F0865 · Administration Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2022-07-01
2022-05-02 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-07-08
2022-05-02 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-07-08
2022-05-02 Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
F0800 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-07-08
2022-05-02 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2022-07-08
2022-05-02 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-06-13
2022-05-02 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-01
2022-05-02 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-08
2022-05-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2022-07-08
2021-04-22 Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
F0563 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-05-24
2021-04-22 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-05-24
2021-04-22 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2021-05-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $139,113 in fines.

DateTypeAmount
2024-05-31Fine$139,113

Ownership & management

NameRoleSince
Frankel, Eliyahu (individual)5%+ Direct Ownership Interest · 95%
Frankel, Rochel (individual)5%+ Direct Ownership Interest · 5%
Attentive Healthcare LLC (organization)Administrator · NOT APPLICABLE
Blackmon, Kristen (individual)Administrator · NOT APPLICABLE
Duran, Maurice (individual)Administrator · NOT APPLICABLE
Frankel, Eliyahu (individual)Administrator · NOT APPLICABLE
Grandison Nursing (organization)Administrator · NOT APPLICABLE
Martin Friedman Cpa, P.C. (organization)Administrator · NOT APPLICABLE
Twomagnets LLC (organization)Administrator · NOT APPLICABLE
Blackmon, Kristen (individual)Operational/managerial Control · NOT APPLICABLE
Duran, Maurice (individual)Operational/managerial Control · NOT APPLICABLE
Frankel, Eliyahu (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Excel Care at Dover?

Excel Care at Dover has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in New Jersey.

How many beds does Excel Care at Dover have?

It has 155 certified beds and cares for about 144 residents per day.

Has Excel Care at Dover been fined?

Yes. CMS lists 1 penalty totaling $139,113 in the last three years.

Who owns Excel Care at Dover?

It is part of Excelcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Excel Care at Dover?

(973) 361-5200. The facility is located at 65 North Sussex Street, Dover, NJ 07801.

Other nursing homes in Dover

Compare all nursing homes in Dover, NJ →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.