Complete Care at Marcella
Nursing Home · Burlington, NJ
CMS certification number315330
Contact & location
2305 Rancocas RoadBurlington, NJ 08016
Burlington County
- Phone
- (609) 387-9300
- ZIP code
- 08016 – all care providers
Facility details
- Certified beds
- 150
- Residents per day
- 143.0 (95% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- Complete Care at Marcella LLC
- Chain
- Complete Care (85 facilities, avg 3.1★)
- Medicare certified since
- May 2, 1994
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.57 (state 3.85 · U.S. 3.86)
- Registered nurses (RN)
- 0.39 (state 0.68 · U.S. 0.69)
- Licensed practical nurses
- 1.11 (state 0.93 · U.S. 0.86)
- Nurse aides
- 2.07 (state 2.23 · U.S. 2.32)
- Weekend total
- 3.14 (state 3.50 · U.S. 3.42)
- Nursing staff turnover
- 36.3 (state 39.7 · U.S. 45.8)%
- RN turnover
- 20.0 (state 37.7 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- July 24, 2025
- Health deficiencies (last cycle)
- 2.0 (state 8.8 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 16 health · 8 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
J Immediate jeopardy to resident health or safety |
Corrected 2026-06-22 |
| 2025-07-24 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-01 |
| 2025-07-24 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-01 |
| 2025-01-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-02-21 |
| 2024-06-07 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-05 |
| 2023-11-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2023-12-21 |
| 2023-11-21 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-12-21 |
| 2023-11-21 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-21 |
| 2023-11-21 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-21 |
| 2023-11-21 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-21 |
| 2023-11-21 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-21 |
| 2023-11-21 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-12-21 |
| 2021-08-11 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-01 |
| 2021-08-11 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2021-11-01 |
| 2021-08-11 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. F0636 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2021-11-01 |
| 2021-08-11 | Assure that each resident’s assessment is updated at least once every 3 months. F0638 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2021-11-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $62,666 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-05-12 | Fine | $62,666 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| PC NJ1 Opcos LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| PC Wta Opco Holdco LLC (organization) | 5%+ Indirect Ownership Interest | |
| SMS 2021 Trust (organization) | 5%+ Indirect Ownership Interest | |
| Aurora Guardian Holdco II Co-Borrower, LLC (organization) | Administrator · NOT APPLICABLE | |
| Aurora Guardian Holdco II Mezz Borrower, LLC (organization) | Administrator · NOT APPLICABLE | |
| Aurora Guardian Holdco II, LLC (organization) | Administrator · NOT APPLICABLE | |
| Aurora Guardian II Realty, LLC (organization) | Administrator · NOT APPLICABLE | |
| Aurora Guardian Partners II LLC (organization) | Administrator · NOT APPLICABLE | |
| Hepner-Elcheck, Lisa (individual) | Administrator · NOT APPLICABLE | |
| J & R Family Investments, LLC (organization) | Administrator · NOT APPLICABLE | |
| Kaufman, Chaim (individual) | Administrator · NOT APPLICABLE | |
| L Friedman 2018 Family Trust (organization) | Administrator · NOT APPLICABLE | |
| L Friedman Family Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Landau Family Investment Trust (organization) | Administrator · NOT APPLICABLE | |
| M Friedman 2018 Family Trust (organization) | Administrator · NOT APPLICABLE | |
| Marcella Center Realty, LLC (organization) | Administrator · NOT APPLICABLE | |
| Mercado, Wanda (individual) | Administrator · NOT APPLICABLE | |
| PC Wta Acquisition LLC (organization) | Administrator · NOT APPLICABLE | |
| PC Wta Multi-State LLC (organization) | Administrator · NOT APPLICABLE | |
| Peace Capital Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| R&J Family Investments LLC (organization) | Administrator · NOT APPLICABLE | |
| Rosenzweig, Alan (individual) | Administrator · NOT APPLICABLE | |
| SMS 2021 Trust (organization) | Administrator · NOT APPLICABLE | |
| Solarz, Jeffrey (individual) | Administrator · NOT APPLICABLE | |
| Stein, Shalom (individual) | Corporate Officer · NOT APPLICABLE | |
| Stein, Shalom (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Hoch, Robert (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Stein, Shalom (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Hoch, Robert (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Kaufman, Chaim (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mercado, Wanda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rosenzweig, Alan (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Solarz, Jeffrey (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Stein, Shalom (individual) | Trustee Of The Snf · NOT APPLICABLE |
Frequently asked questions
What is the rating of Complete Care at Marcella?
Complete Care at Marcella has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in New Jersey.
How many beds does Complete Care at Marcella have?
It has 150 certified beds and cares for about 143 residents per day.
Has Complete Care at Marcella been fined?
Yes. CMS lists 1 penalty totaling $62,666 in the last three years.
Who owns Complete Care at Marcella?
It is part of Complete Care and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Complete Care at Marcella?
(609) 387-9300. The facility is located at 2305 Rancocas Road, Burlington, NJ 08016.
Other nursing homes in Burlington
-
Complete Care at Burlington Woods, LLC
Nursing Home · Burlington, NJ · 215 beds
★★★★ -
Masonic Village at Burlington
Nursing Home · Burlington, NJ · 264 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.