Crest Haven Nursing and Rehabilitation Center

Nursing Home · Cape May Court House, NJ

CMS overall rating 4/5 For profit - Individual

CMS certification number315294

Contact & location

4 Moore Road
Cape May Court House, NJ 08210
Cape May County
Phone
(609) 465-1260
ZIP code
08210 – all care providers

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Facility details

Certified beds
180
Residents per day
95.8 (53% occupied)
Ownership
For profit - Individual
Legal name
County of Cape May
Medicare certified since
April 7, 1990
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.3
Health inspections★★★★★ 3/5
State avg 2.8
Staffing★★★★★ 2/5
State avg 3.0
Quality measures★★★★★ 5/5
State avg 4.4
Long-stay quality★★★★★ 5/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.44 (state 3.85 · U.S. 3.86)
Registered nurses (RN)
0.32 (state 0.68 · U.S. 0.69)
Licensed practical nurses
0.94 (state 0.93 · U.S. 0.86)
Nurse aides
2.18 (state 2.23 · U.S. 2.32)
Weekend total
3.08 (state 3.50 · U.S. 3.42)
Nursing staff turnover
59.5 (state 39.7 · U.S. 45.8)%
RN turnover
81.8 (state 37.7 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
April 14, 2025
Health deficiencies (last cycle)
8.0 (state 8.8 · U.S. 9.3)
From complaints
4
Citations on record (3 years)
18 health · 16 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2025-10-30 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-28
2025-10-30 Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657 · Resident Assessment and Care Planning Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-11-28
2025-04-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2025-05-26
2025-04-14 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-26
2025-04-14 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-26
2025-04-14 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-26
2025-04-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-26
2025-04-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2025-05-26
2024-11-26 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580 · Resident Rights Deficiencies · complaint inspection		 J
Immediate jeopardy to resident health or safety		 Corrected 2024-12-02
2023-11-17 Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576 · Resident Rights Deficiencies		 F
No actual harm, potential for more than minimal harm		 Corrected 2023-12-10
2023-11-17 Respond appropriately to all alleged violations.
F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-10
2023-11-17 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-10
2023-11-17 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-10
2023-11-17 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies		 E
No actual harm, potential for more than minimal harm		 Corrected 2023-12-10
2023-11-17 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-10
2023-11-17 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies · complaint inspection		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-10
2023-11-17 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-10
2023-11-17 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies		 D
No actual harm, potential for more than minimal harm		 Corrected 2023-12-10

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $83,230 in fines.

DateTypeAmount
2024-11-26Fine$83,230

Ownership & management

NameRoleSince
Hess, Jennifer (individual)W-2 Managing Employee · NOT APPLICABLE
Hohenstein, T. Zachary (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Crest Haven Nursing and Rehabilitation Center?

Crest Haven Nursing and Rehabilitation Center has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.3-star average in New Jersey.

How many beds does Crest Haven Nursing and Rehabilitation Center have?

It has 180 certified beds and cares for about 96 residents per day.

Has Crest Haven Nursing and Rehabilitation Center been fined?

Yes. CMS lists 1 penalty totaling $83,230 in the last three years.

What is the phone number of Crest Haven Nursing and Rehabilitation Center?

(609) 465-1260. The facility is located at 4 Moore Road, Cape May Court House, NJ 08210.

Other nursing homes in Cape May Court House

Compare all nursing homes in Cape May Court House, NJ →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.