Coos County Nursing Home

Nursing Home · Berlin, NH

CMS overall rating 2/5 Government - County

CMS certification number305102

Contact & location

364 Cates Hill RD PO Box 416
Berlin, NH 03570
Coos County
Phone
(603) 752-2343
ZIP code
03570 – all care providers

Open in Google Maps

Facility details

Certified beds
100
Residents per day
76.8 (77% occupied)
Ownership
Government - County
Medicare certified since
April 30, 2017
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 2/5
State avg 3.2
Long-stay quality★★★★★ 1/5
Short-stay quality★★★★★ 4/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.93 (state 3.90 · U.S. 3.86)
Registered nurses (RN)
0.80 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.84 (state 0.78 · U.S. 0.86)
Nurse aides
3.29 (state 2.34 · U.S. 2.32)
Weekend total
4.23 (state 3.47 · U.S. 3.42)
Nursing staff turnover
50.9 (state 44.1 · U.S. 45.8)%
RN turnover
45.5 (state 40.9 · U.S. 42.9)%

Inspections

Last standard inspection
February 26, 2026
Health deficiencies (last cycle)
2.0 (state 3.9 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
11 health · 5 fire safety
DateCitationSeverityStatus
2026-02-26 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-04-13
2026-02-26 Ensure medication error rates are not 5 percent or greater.
F0759 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-04-08
2024-12-18 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-29
2024-12-18 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-27
2024-12-18 Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-21
2024-12-18 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-29
2024-12-18 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-29
2024-12-18 Provide safe and appropriate respiratory care for a resident when needed.
F0695 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-29
2024-12-18 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-29
2023-12-08 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-20
2023-12-08 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-20

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Belanger, Louise (individual)Administrator · NOT APPLICABLE
Berry Dunn McNeil & Parker LLC (organization)Administrator · NOT APPLICABLE
Brady, Mark (individual)Administrator · NOT APPLICABLE
Camden National Cooperation (organization)Administrator · NOT APPLICABLE
Cardenas, Javier (individual)Administrator · NOT APPLICABLE
Mudgett, Alicia (individual)Administrator · NOT APPLICABLE
Pharmacy Corporation of America (organization)Administrator · NOT APPLICABLE
Vachon & Clukay & Co, PC (organization)Administrator · NOT APPLICABLE
Brady, Mark (individual)Corporate Director · NOT APPLICABLE
Coos County (organization)Direct Ownership Interest · NOT APPLICABLE
Brady, Mark (individual)Indirect Ownership Interest · NOT APPLICABLE
Brady, Thomas (individual)Managing Control - Governing Body · NOT APPLICABLE
Gorman, Raymond (individual)Managing Control - Governing Body · NOT APPLICABLE
Theberge, Robert (individual)Managing Control - Governing Body · NOT APPLICABLE
Belanger, Louise (individual)Operational/managerial Control · NOT APPLICABLE
Berry Dunn McNeil & Parker LLC (organization)Operational/managerial Control · NOT APPLICABLE
Brady, Thomas (individual)Operational/managerial Control · NOT APPLICABLE
Camden National Cooperation (organization)Operational/managerial Control · NOT APPLICABLE
Cardenas, Javier (individual)Operational/managerial Control · NOT APPLICABLE
Vachon & Clukay & Co, PC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Coos County Nursing Home?

Coos County Nursing Home has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.

How many beds does Coos County Nursing Home have?

It has 100 certified beds and cares for about 77 residents per day.

Has Coos County Nursing Home been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Coos County Nursing Home?

(603) 752-2343. The facility is located at 364 Cates Hill RD PO Box 416, Berlin, NH 03570.

Other nursing homes in Berlin

Compare all nursing homes in Berlin, NH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.