Hillsboro House Nursing Home

Nursing Home · Hillsboro, NH

CMS overall rating 3/5 For profit - Corporation

CMS certification number305092

Contact & location

PO Box 400 67 School Street
Hillsboro, NH 03244
Hillsborough County
Phone
(603) 464-5561
ZIP code
03244 – all care providers

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Facility details

Certified beds
33
Residents per day
25.6 (78% occupied)
Ownership
For profit - Corporation
Legal name
School Street Associates
Medicare certified since
January 1, 2002
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 3/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 3.2
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.48 (state 3.90 · U.S. 3.86)
Registered nurses (RN)
0.76 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.46 (state 0.78 · U.S. 0.86)
Nurse aides
2.26 (state 2.34 · U.S. 2.32)
Weekend total
3.00 (state 3.47 · U.S. 3.42)
Nursing staff turnover
57.7 (state 44.1 · U.S. 45.8)%
RN turnover
40.0 (state 40.9 · U.S. 42.9)%

Inspections

Last standard inspection
August 6, 2025
Health deficiencies (last cycle)
3.0 (state 3.9 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
16 health · 25 fire safety
DateCitationSeverityStatus
2026-04-27 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies · complaint inspection
F
No actual harm, potential for more than minimal harm
Corrected 2026-06-18
2025-08-06 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-09
2025-08-06 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-09
2024-09-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2024-10-06
2024-09-05 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-08
2024-09-05 Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-31
2024-09-05 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-10-08
2024-09-05 Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-08
2024-09-05 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-08
2024-09-05 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-11-02
2023-08-17 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-06
2023-08-17 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2023-09-11
2023-08-17 Ensure the activities program is directed by a qualified professional.
F0680 · Quality of Life and Care Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2023-09-11
2023-08-17 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2023-09-11
2023-08-17 Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838 · Administration Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2023-09-11
2023-08-17 Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
F0851 · Administration Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2023-09-09

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

17 penalties in the last three years, including $97,730 in fines.

DateTypeAmount
2024-02-20Fine$4,938
2024-02-12Fine$4,938
2024-01-22Fine$14,814
2024-01-08Fine$4,938
2024-01-02Fine$4,587
2023-12-11Fine$13,762
2023-11-20Fine$4,587
2023-11-13Fine$4,587
2023-11-06Fine$4,587
2023-10-30Fine$4,587
2023-10-23Fine$4,587
2023-10-17Fine$4,587
2023-10-10Fine$4,235
2023-10-02Fine$3,882
2023-09-25Fine$3,529
2023-09-18Fine$3,176
2023-08-28Fine$7,409

Ownership & management

NameRoleSince
Irwin, Andrew (individual)5%+ Direct Ownership Interest · 100%
Irwin, Andrew (individual)Corporate Officer · NOT APPLICABLE
Irwin, Anne-Marie (individual)Corporate Officer · NOT APPLICABLE
Irwin, Andrew (individual)W-2 Managing Employee · NOT APPLICABLE

Frequently asked questions

What is the rating of Hillsboro House Nursing Home?

Hillsboro House Nursing Home has a 3-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.

How many beds does Hillsboro House Nursing Home have?

It has 33 certified beds and cares for about 26 residents per day.

Has Hillsboro House Nursing Home been fined?

Yes. CMS lists 17 penalties totaling $97,730 in the last three years.

What is the phone number of Hillsboro House Nursing Home?

(603) 464-5561. The facility is located at PO Box 400 67 School Street, Hillsboro, NH 03244.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.