Mountain View Community

Nursing Home · Ossipee, NH

CMS overall rating 4/5 Government - County

CMS certification number305087

Contact & location

93 Water Village Road
Ossipee, NH 03864
Carroll County
Phone
(603) 539-7511
ZIP code
03864 – all care providers

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Facility details

Certified beds
103
Residents per day
97.3 (94% occupied)
Ownership
Government - County
Legal name
County of Carroll
Medicare certified since
July 1, 1997
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 4/5
State avg 3.1
Health inspections★★★★★ 4/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 3.2
Long-stay quality★★★★★ 3/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
4.88 (state 3.90 · U.S. 3.86)
Registered nurses (RN)
0.56 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.73 (state 0.78 · U.S. 0.86)
Nurse aides
3.59 (state 2.34 · U.S. 2.32)
Weekend total
4.57 (state 3.47 · U.S. 3.42)
Nursing staff turnover
47.6 (state 44.1 · U.S. 45.8)%
RN turnover
33.3 (state 40.9 · U.S. 42.9)%

Inspections

Last standard inspection
November 14, 2025
Health deficiencies (last cycle)
3.0 (state 3.9 · U.S. 9.3)
From complaints
1
Citations on record (3 years)
6 health · 1 fire safety
DateCitationSeverityStatus
2025-11-14 Keep residents' personal and medical records private and confidential.
F0583 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-22
2025-11-14 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-28
2025-11-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-11-28
2024-09-12 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-17
2023-08-25 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-13
2023-08-25 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-09-13

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
County of Carroll (organization)5%+ Direct Ownership Interest
Delisle, Christopher (individual)Administrator · NOT APPLICABLE
Dodier, Susan (individual)Administrator · NOT APPLICABLE
Howard, Lisa (individual)Administrator · NOT APPLICABLE
Leboeuf, Richard (individual)Administrator · NOT APPLICABLE
Lewis, Marcia (individual)Administrator · NOT APPLICABLE
Pelletier, Susan (individual)Administrator · NOT APPLICABLE
Plourde, Ann (individual)Administrator · NOT APPLICABLE
Seamans, Mellisa (individual)Administrator · NOT APPLICABLE
Thomas, Debra (individual)Administrator · NOT APPLICABLE
Leboeuf, Richard (individual)Operational/managerial Control · NOT APPLICABLE
Lewis, Marcia (individual)Operational/managerial Control · NOT APPLICABLE
Seamans, Mellisa (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Mountain View Community?

Mountain View Community has a 4-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.

How many beds does Mountain View Community have?

It has 103 certified beds and cares for about 97 residents per day.

Has Mountain View Community been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Mountain View Community?

(603) 539-7511. The facility is located at 93 Water Village Road, Ossipee, NH 03864.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.