Mountain Ridge Center, Genesis HealthCare
Nursing Home · Franklin, NH
CMS certification number305075
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
Contact & location
7 Baldwin StreetFranklin, NH 03235
Merrimack County
- Phone
- (603) 934-2541
- ZIP code
- 03235 – all care providers
Facility details
- Certified beds
- 86
- Residents per day
- 59.8 (70% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- 7 Baldwin Street Operations LLC
- Chain
- Genesis Healthcare (184 facilities, avg 2.4★)
- Medicare certified since
- May 1, 1996
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.40 (state 3.90 · U.S. 3.86)
- Registered nurses (RN)
- 0.72 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.72 (state 0.78 · U.S. 0.86)
- Nurse aides
- 1.96 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.91 (state 3.47 · U.S. 3.42)
- Nursing staff turnover
- 67.5 (state 44.1 · U.S. 45.8)%
- RN turnover
- 61.5 (state 40.9 · U.S. 42.9)%
- Administrators who left
- 3 in the last year
Inspections
- Last standard inspection
- May 29, 2026
- Health deficiencies (last cycle)
- 6.0 (state 3.9 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 19 health · 6 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-05-29 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
J Immediate jeopardy to resident health or safety |
Corrected 2026-06-20 |
| 2026-05-29 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-06-26 |
| 2026-05-29 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-22 |
| 2026-05-29 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-22 |
| 2026-05-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-22 |
| 2026-05-29 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-07-22 |
| 2025-06-20 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
F No actual harm, potential for more than minimal harm |
Corrected 2025-08-05 |
| 2025-06-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-05 |
| 2025-06-20 | Provide enough food/fluids to maintain a resident's health. F0692 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-05 |
| 2025-06-20 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-05 |
| 2025-06-20 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-08-05 |
| 2025-06-20 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838 · Administration Deficiencies · complaint inspection |
C No actual harm, potential for minimal harm |
Corrected 2025-08-05 |
| 2025-04-17 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-15 |
| 2025-04-17 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-28 |
| 2025-04-17 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-12 |
| 2025-04-17 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-05-13 |
| 2025-04-17 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-05-20 |
| 2024-06-27 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-08 |
| 2024-06-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-09 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $38,842 in fines.
| Date | Type | Amount |
|---|---|---|
| 2026-05-29 | Fine | $38,842 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Genesis NH Holdings LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Fc-Gen Operations Investment LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations I LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations II LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare INC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Operations LLC (organization) | 5%+ Indirect Ownership Interest | |
| GHC Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Sun Healthcare Group INC (organization) | 5%+ Indirect Ownership Interest | |
| Whitman, Arnold (individual) | 5%+ Indirect Ownership Interest | |
| Ephrem, Vercin (individual) | Administrator · NOT APPLICABLE | |
| Haidemenos, Nicholas (individual) | Administrator · NOT APPLICABLE | |
| Berg, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Bridgeford, Laura (individual) | Corporate Officer · NOT APPLICABLE | |
| Mendelson, Avi (individual) | Corporate Officer · NOT APPLICABLE | |
| Ephrem, Vercin (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Genesis Healthcare LLC (organization) | Operational/managerial Control · NOT APPLICABLE | |
| Haidemenos, Nicholas (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Mountain Ridge Center, Genesis HealthCare?
Mountain Ridge Center, Genesis HealthCare has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.
How many beds does Mountain Ridge Center, Genesis HealthCare have?
It has 86 certified beds and cares for about 60 residents per day.
Has Mountain Ridge Center, Genesis HealthCare been fined?
Yes. CMS lists 1 penalty totaling $38,842 in the last three years.
Who owns Mountain Ridge Center, Genesis HealthCare?
It is part of Genesis Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Mountain Ridge Center, Genesis HealthCare?
(603) 934-2541. The facility is located at 7 Baldwin Street, Franklin, NH 03235.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.