Salemhaven

Nursing Home · Salem, NH

CMS overall rating 2/5 Non profit - Corporation

CMS certification number305058

Contact & location

23 Geremonty Drive
Salem, NH 03079
Rockingham County
Phone
(603) 893-5586
ZIP code
03079 – all care providers

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Facility details

Certified beds
110
Residents per day
88.8 (81% occupied)
Ownership
Non profit - Corporation
Legal name
Salemhaven, INC.
Medicare certified since
January 1, 1996
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 3.2
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.89 (state 3.90 · U.S. 3.86)
Registered nurses (RN)
0.71 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.92 (state 0.78 · U.S. 0.86)
Nurse aides
2.26 (state 2.34 · U.S. 2.32)
Weekend total
3.32 (state 3.47 · U.S. 3.42)
Nursing staff turnover
42.4 (state 44.1 · U.S. 45.8)%
RN turnover
35.7 (state 40.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
August 14, 2025
Health deficiencies (last cycle)
7.0 (state 3.9 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
14 health · 11 fire safety
DateCitationSeverityStatus
2025-08-14 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-08-28
2025-08-14 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-23
2025-08-14 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-08
2025-08-14 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-09
2025-08-14 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-11
2025-08-14 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-09-30
2025-08-14 Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2025-09-30
2024-08-08 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2024-09-13
2024-08-08 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-09-11
2024-08-08 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623 · Resident Rights Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-09-10
2024-08-08 Ensure each resident receives an accurate assessment.
F0641 · Resident Assessment and Care Planning Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-09-12
2024-08-08 Observe each nurse aide's job performance and give regular training.
F0730 · Nursing and Physician Services Deficiencies
B
No actual harm, potential for minimal harm
Corrected 2024-08-12
2023-08-02 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-08-23
2023-08-02 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-09-01

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
Milliard, Raymond (individual)Contracted Managing Employee · NOT APPLICABLE
Milliard, Raymond (individual)Corporate Director · NOT APPLICABLE
Murray-Potrin, Kathy (individual)Corporate Director · NOT APPLICABLE
Murray-Potrin, Kathy (individual)Corporate Officer · NOT APPLICABLE
Covenant Health (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Salemhaven?

Salemhaven has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.

How many beds does Salemhaven have?

It has 110 certified beds and cares for about 89 residents per day.

Has Salemhaven been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Salemhaven?

(603) 893-5586. The facility is located at 23 Geremonty Drive, Salem, NH 03079.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.