Salemhaven
Nursing Home · Salem, NH
Contact & location
23 Geremonty DriveSalem, NH 03079
Rockingham County
- Phone
- (603) 893-5586
- ZIP code
- 03079 – all care providers
Facility details
- Certified beds
- 110
- Residents per day
- 88.8 (81% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Salemhaven, INC.
- Medicare certified since
- January 1, 1996
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.89 (state 3.90 · U.S. 3.86)
- Registered nurses (RN)
- 0.71 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.92 (state 0.78 · U.S. 0.86)
- Nurse aides
- 2.26 (state 2.34 · U.S. 2.32)
- Weekend total
- 3.32 (state 3.47 · U.S. 3.42)
- Nursing staff turnover
- 42.4 (state 44.1 · U.S. 45.8)%
- RN turnover
- 35.7 (state 40.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 14, 2025
- Health deficiencies (last cycle)
- 7.0 (state 3.9 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 14 health · 11 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-08-14 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-08-28 |
| 2025-08-14 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-23 |
| 2025-08-14 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-08 |
| 2025-08-14 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-09 |
| 2025-08-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-11 |
| 2025-08-14 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-30 |
| 2025-08-14 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-09-30 |
| 2024-08-08 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-13 |
| 2024-08-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-11 |
| 2024-08-08 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-09-10 |
| 2024-08-08 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-09-12 |
| 2024-08-08 | Observe each nurse aide's job performance and give regular training. F0730 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-08-12 |
| 2023-08-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-08-23 |
| 2023-08-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2023-09-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Milliard, Raymond (individual) | Contracted Managing Employee · NOT APPLICABLE | |
| Milliard, Raymond (individual) | Corporate Director · NOT APPLICABLE | |
| Murray-Potrin, Kathy (individual) | Corporate Director · NOT APPLICABLE | |
| Murray-Potrin, Kathy (individual) | Corporate Officer · NOT APPLICABLE | |
| Covenant Health (organization) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Salemhaven?
Salemhaven has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.
How many beds does Salemhaven have?
It has 110 certified beds and cares for about 89 residents per day.
Has Salemhaven been fined?
CMS lists no federal fines or payment denials in the last three years.
What is the phone number of Salemhaven?
(603) 893-5586. The facility is located at 23 Geremonty Drive, Salem, NH 03079.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.