Ridgewood Center, Genesis HealthCare

Nursing Home · Bedford, NH

CMS overall rating 2/5 For profit - Limited Liability company

CMS certification number305052

Contact & location

25 Ridgewood Road
Bedford, NH 03110
Hillsborough County
Phone
(603) 623-8805
ZIP code
03110 – all care providers

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Facility details

Certified beds
150
Residents per day
109.8 (73% occupied)
Ownership
For profit - Limited Liability company
Legal name
25 Ridgewood Road Operations LLC
Chain
Genesis Healthcare (184 facilities, avg 2.4★)
Medicare certified since
May 1, 1995
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 3.1
Health inspections★★★★★ 2/5
State avg 2.9
Staffing★★★★★ 4/5
State avg 3.3
Quality measures★★★★★ 3/5
State avg 3.2
Long-stay quality★★★★★ 2/5
Short-stay quality★★★★★ 3/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.27 (state 3.90 · U.S. 3.86)
Registered nurses (RN)
1.12 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.42 (state 0.78 · U.S. 0.86)
Nurse aides
1.73 (state 2.34 · U.S. 2.32)
Weekend total
2.96 (state 3.47 · U.S. 3.42)
Nursing staff turnover
38.0 (state 44.1 · U.S. 45.8)%
RN turnover
20.0 (state 40.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
February 11, 2026
Health deficiencies (last cycle)
5.0 (state 3.9 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
14 health · 0 fire safety · includes immediate jeopardy
DateCitationSeverityStatus
2026-02-11 Assist a resident in gaining access to vision and hearing services.
F0685 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-13
2026-02-11 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-09
2026-02-11 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-30
2026-02-11 Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
F0773 · Administration Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-13
2026-02-11 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-03-14
2025-01-08 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-25
2025-01-08 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-23
2025-01-08 Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-25
2025-01-08 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-27
2025-01-08 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-02-25
2024-06-21 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
J
Immediate jeopardy to resident health or safety
Corrected 2024-06-17
2023-10-31 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725 · Nursing and Physician Services Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-11
2023-10-31 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-12
2023-10-31 Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

1 penalty in the last three years, including $15,646 in fines.

DateTypeAmount
2024-06-21Fine$15,646

Ownership & management

NameRoleSince
Genesis NH Holdings LLC (organization)5%+ Direct Ownership Interest · 100%
Fc-Gen Operations Investment LLC (organization)5%+ Indirect Ownership Interest
Gen Operations I LLC (organization)5%+ Indirect Ownership Interest
Gen Operations II LLC (organization)5%+ Indirect Ownership Interest
Genesis Healthcare INC (organization)5%+ Indirect Ownership Interest
Genesis Healthcare LLC (organization)5%+ Indirect Ownership Interest
Genesis Holdings LLC (organization)5%+ Indirect Ownership Interest
Genesis Operations LLC (organization)5%+ Indirect Ownership Interest
GHC Holdings LLC (organization)5%+ Indirect Ownership Interest
Sun Healthcare Group INC (organization)5%+ Indirect Ownership Interest
Whitman, Arnold (individual)5%+ Indirect Ownership Interest
Djakonan, Chantal (individual)Administrator · NOT APPLICABLE
Genesis Operations LLC (organization)Administrator · NOT APPLICABLE
Ojutalayo, Ayobami (individual)Administrator · NOT APPLICABLE
Berg, Michael (individual)Corporate Officer · NOT APPLICABLE
Bridgeford, Laura (individual)Corporate Officer · NOT APPLICABLE
Mendelson, Avi (individual)Corporate Officer · NOT APPLICABLE
Djakonan, Chantal (individual)Operational/managerial Control · NOT APPLICABLE
Ojutalayo, Ayobami (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Ridgewood Center, Genesis HealthCare?

Ridgewood Center, Genesis HealthCare has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.

How many beds does Ridgewood Center, Genesis HealthCare have?

It has 150 certified beds and cares for about 110 residents per day.

Has Ridgewood Center, Genesis HealthCare been fined?

Yes. CMS lists 1 penalty totaling $15,646 in the last three years.

Who owns Ridgewood Center, Genesis HealthCare?

It is part of Genesis Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.

What is the phone number of Ridgewood Center, Genesis HealthCare?

(603) 623-8805. The facility is located at 25 Ridgewood Road, Bedford, NH 03110.

Other nursing homes in Bedford

Compare all nursing homes in Bedford, NH →

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.