Lebanon Center, Genesis HealthCare
Nursing Home · Lebanon, NH
CMS certification number305050
CMS lists this nursing home as a Special Focus Facility candidate – one of the lowest-performing nursing homes in its state based on inspection history.
Contact & location
24 Old Etna RoadLebanon, NH 03766
Grafton County
- Phone
- (603) 448-2234
- ZIP code
- 03766 – all care providers
Facility details
- Certified beds
- 110
- Residents per day
- 77.9 (71% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- 24 Old Etna Road Operations LLC
- Chain
- Genesis Healthcare (184 facilities, avg 2.4★)
- Medicare certified since
- May 1, 1995
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.17 (state 3.90 · U.S. 3.86)
- Registered nurses (RN)
- 0.52 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.76 (state 0.78 · U.S. 0.86)
- Nurse aides
- 1.90 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.86 (state 3.47 · U.S. 3.42)
- Nursing staff turnover
- 48.6 (state 44.1 · U.S. 45.8)%
- RN turnover
- 46.7 (state 40.9 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 14, 2025
- Health deficiencies (last cycle)
- 7.0 (state 3.9 · U.S. 9.3)
- From complaints
- 1
- Citations on record (3 years)
- 30 health · 13 fire safety · includes immediate jeopardy
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-10-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies · complaint inspection |
L Immediate jeopardy to resident health or safety |
Corrected 2025-10-31 |
| 2025-08-14 | Allow residents to self-administer drugs if determined clinically appropriate. F0554 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Have policies on smoking. F0926 · Environmental Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2025-09-25 |
| 2025-07-07 | Honor the resident's right to manage his or her financial affairs. F0567 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-21 |
| 2025-07-07 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-21 |
| 2025-07-07 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-21 |
| 2024-07-11 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-29 |
| 2024-07-11 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-08-28 |
| 2024-07-11 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-16 |
| 2024-07-11 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-27 |
| 2024-07-11 | Ensure that residents are free from significant medication errors. F0760 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Deficient, Provider has no plan of correction |
| 2024-07-11 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-14 |
| 2024-07-11 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-27 |
| 2024-07-11 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-08-28 |
| 2024-07-11 | Ensure the activities program is directed by a qualified professional. F0680 · Quality of Life and Care Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-08-12 |
| 2024-07-11 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-08-13 |
| 2024-07-11 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2024-08-29 |
| 2024-07-11 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-08-29 |
| 2024-07-11 | Ensure each resident receives an accurate assessment. F0641 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-07-17 |
| 2023-11-21 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-01-03 |
| 2023-11-21 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921 · Environmental Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-02-14 |
| 2023-04-19 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-08 |
| 2023-04-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-02 |
| 2023-04-19 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-02 |
| 2023-04-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-06-07 |
| 2023-04-19 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2023-06-08 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $72,924 in fines.
| Date | Type | Amount |
|---|---|---|
| 2025-08-14 | Fine | $72,924 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Genesis NH Holdings LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Fc-Gen Operations Investment LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations I LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations II LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare INC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Operations LLC (organization) | 5%+ Indirect Ownership Interest | |
| GHC Holdings LLC (organization) | 5%+ Indirect Ownership Interest | |
| Sun Healthcare Group INC (organization) | 5%+ Indirect Ownership Interest | |
| Whitman, Arnold (individual) | 5%+ Indirect Ownership Interest | |
| Genesis Operations LLC (organization) | Administrator · NOT APPLICABLE | |
| Vance, Joseph (individual) | Administrator · NOT APPLICABLE | |
| Berg, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Bridgeford, Laura (individual) | Corporate Officer · NOT APPLICABLE | |
| Mendelson, Avi (individual) | Corporate Officer · NOT APPLICABLE | |
| Vance, Joseph (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Lebanon Center, Genesis HealthCare?
Lebanon Center, Genesis HealthCare has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.
How many beds does Lebanon Center, Genesis HealthCare have?
It has 110 certified beds and cares for about 78 residents per day.
Has Lebanon Center, Genesis HealthCare been fined?
Yes. CMS lists 1 penalty totaling $72,924 in the last three years.
Who owns Lebanon Center, Genesis HealthCare?
It is part of Genesis Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Lebanon Center, Genesis HealthCare?
(603) 448-2234. The facility is located at 24 Old Etna Road, Lebanon, NH 03766.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.