Hillsborough County Nursing Home

Nursing Home · Goffstown, NH

CMS overall rating 5/5 Government - County

CMS certification number305048

Contact & location

400 Mast Road
Goffstown, NH 03045
Hillsborough County
Phone
(603) 627-5540
ZIP code
03045 – all care providers

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Facility details

Certified beds
300
Residents per day
238.7 (80% occupied)
Ownership
Government - County
Legal name
County of Hillsborough
Medicare certified since
July 1, 1995
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 5/5
State avg 3.1
Health inspections★★★★★ 3/5
State avg 2.9
Staffing★★★★★ 5/5
State avg 3.3
Quality measures★★★★★ 5/5
State avg 3.2
Long-stay quality★★★★★ 4/5
Short-stay quality★★★★★ 5/5

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
3.74 (state 3.90 · U.S. 3.86)
Registered nurses (RN)
0.73 (state 0.78 · U.S. 0.69)
Licensed practical nurses
0.75 (state 0.78 · U.S. 0.86)
Nurse aides
2.27 (state 2.34 · U.S. 2.32)
Weekend total
3.32 (state 3.47 · U.S. 3.42)
Nursing staff turnover
30.1 (state 44.1 · U.S. 45.8)%
RN turnover
10.3 (state 40.9 · U.S. 42.9)%
Administrators who left
0 in the last year

Inspections

Last standard inspection
May 7, 2026
Health deficiencies (last cycle)
3.0 (state 3.9 · U.S. 9.3)
From complaints
0
Citations on record (3 years)
9 health · 11 fire safety
DateCitationSeverityStatus
2026-05-07 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
F
No actual harm, potential for more than minimal harm
Corrected 2026-06-17
2026-05-07 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-17
2026-05-07 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-06-17
2025-04-03 Ensure services provided by the nursing facility meet professional standards of quality.
F0658 · Resident Assessment and Care Planning Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-09
2025-04-03 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-05-09
2024-05-01 Allow residents to self-administer drugs if determined clinically appropriate.
F0554 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-21
2024-05-01 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-24
2024-05-01 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726 · Nursing and Physician Services Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-21
2024-05-01 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812 · Nutrition and Dietary Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2024-06-19

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

No federal fines or payment denials in the last three years.

Ownership & management

NameRoleSince
County of Hillsborough (organization)5%+ Direct Ownership Interest · 100%
County of Hillsborough (organization)5%+ Security Interest · NOT APPLICABLE
Adams, Paula (individual)Administrator · NOT APPLICABLE
Amergis Healthcare Staffing, INC (organization)Administrator · NOT APPLICABLE
Batlivala, Zubin (individual)Administrator · NOT APPLICABLE
Bennett, Christopher (individual)Administrator · NOT APPLICABLE
Burt, Phyllis (individual)Administrator · NOT APPLICABLE
Ciminesi, Steven (individual)Administrator · NOT APPLICABLE
County of Hillsborough (organization)Administrator · NOT APPLICABLE
Dubois, Tonya (individual)Administrator · NOT APPLICABLE
Fusion Medical Staffing LLC (organization)Administrator · NOT APPLICABLE
Grady, Patrick (individual)Administrator · NOT APPLICABLE
Holt, Kathy (individual)Administrator · NOT APPLICABLE
Lazzar, Linda (individual)Administrator · NOT APPLICABLE
Locke, Rachel (individual)Administrator · NOT APPLICABLE
Mas Medical Staffing LLC (organization)Administrator · NOT APPLICABLE
McAllister, Geoffrey (individual)Administrator · NOT APPLICABLE
Mecare Staffing (organization)Administrator · NOT APPLICABLE
Pappas, Antonie (individual)Administrator · NOT APPLICABLE
Ramsay, Sheryl (individual)Administrator · NOT APPLICABLE
Richardson, Ronda (individual)Administrator · NOT APPLICABLE
Ross, David (individual)Administrator · NOT APPLICABLE
Rowe, Robert (individual)Administrator · NOT APPLICABLE
Snook, Heidi (individual)Administrator · NOT APPLICABLE
Soucy, Michael (individual)Administrator · NOT APPLICABLE
Tash, Lisa (individual)Administrator · NOT APPLICABLE
Vachon & Clukay & Co, PC (organization)Administrator · NOT APPLICABLE
Pappas, Antonie (individual)Managing Control - Governing Body · NOT APPLICABLE
Rowe, Robert (individual)Managing Control - Governing Body · NOT APPLICABLE
Soucy, Michael (individual)Managing Control - Governing Body · NOT APPLICABLE
Adams, Paula (individual)Operational/managerial Control · NOT APPLICABLE
Batlivala, Zubin (individual)Operational/managerial Control · NOT APPLICABLE
Bennett, Christopher (individual)Operational/managerial Control · NOT APPLICABLE
Burt, Phyllis (individual)Operational/managerial Control · NOT APPLICABLE
Ciminesi, Steven (individual)Operational/managerial Control · NOT APPLICABLE
County of Hillsborough (organization)Operational/managerial Control · NOT APPLICABLE
Dubois, Tonya (individual)Operational/managerial Control · NOT APPLICABLE
Grady, Patrick (individual)Operational/managerial Control · NOT APPLICABLE
Holt, Kathy (individual)Operational/managerial Control · NOT APPLICABLE
Lazzar, Linda (individual)Operational/managerial Control · NOT APPLICABLE
Locke, Rachel (individual)Operational/managerial Control · NOT APPLICABLE
McAllister, Geoffrey (individual)Operational/managerial Control · NOT APPLICABLE
Ramsay, Sheryl (individual)Operational/managerial Control · NOT APPLICABLE
Richardson, Ronda (individual)Operational/managerial Control · NOT APPLICABLE
Ross, David (individual)Operational/managerial Control · NOT APPLICABLE
Rowe, Robert (individual)Operational/managerial Control · NOT APPLICABLE
Snook, Heidi (individual)Operational/managerial Control · NOT APPLICABLE
Soucy, Michael (individual)Operational/managerial Control · NOT APPLICABLE
Tash, Lisa (individual)Operational/managerial Control · NOT APPLICABLE
Vachon & Clukay & Co, PC (organization)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Hillsborough County Nursing Home?

Hillsborough County Nursing Home has a 5-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.

How many beds does Hillsborough County Nursing Home have?

It has 300 certified beds and cares for about 239 residents per day.

Has Hillsborough County Nursing Home been fined?

CMS lists no federal fines or payment denials in the last three years.

What is the phone number of Hillsborough County Nursing Home?

(603) 627-5540. The facility is located at 400 Mast Road, Goffstown, NH 03045.

Other nursing homes in Goffstown

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Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.