Rochester Manor
Nursing Home · Rochester, NH
CMS certification number305024
Contact & location
40 Whitehall RoadRochester, NH 03867
Strafford County
- Phone
- (603) 332-7711
- ZIP code
- 03867 – all care providers
Facility details
- Certified beds
- 108
- Residents per day
- 83.0 (77% occupied)
- Ownership
- For profit - Limited Liability company
- Legal name
- 40 Whitehall Road Operations LLC
- Chain
- Genesis Healthcare (184 facilities, avg 2.4★)
- Medicare certified since
- August 19, 1972
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.20 (state 3.90 · U.S. 3.86)
- Registered nurses (RN)
- 0.55 (state 0.78 · U.S. 0.69)
- Licensed practical nurses
- 0.92 (state 0.78 · U.S. 0.86)
- Nurse aides
- 1.72 (state 2.34 · U.S. 2.32)
- Weekend total
- 2.80 (state 3.47 · U.S. 3.42)
- Nursing staff turnover
- 32.8 (state 44.1 · U.S. 45.8)%
- RN turnover
- 38.9 (state 40.9 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- June 6, 2025
- Health deficiencies (last cycle)
- 10.0 (state 3.9 · U.S. 9.3)
- From complaints
- 5
- Citations on record (3 years)
- 15 health · 7 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-01-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-11 |
| 2026-01-14 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-11 |
| 2026-01-14 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-11 |
| 2026-01-14 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-11 |
| 2025-06-06 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-25 |
| 2025-06-06 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-25 |
| 2025-06-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-25 |
| 2025-06-06 | Ensure services provided by the nursing facility meet professional standards of quality. F0658 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-25 |
| 2025-06-06 | Provide care or services that was trauma informed and/or culturally competent. F0699 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-25 |
| 2025-06-06 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-07-25 |
| 2024-04-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-05-06 |
| 2023-03-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2023-03-24 |
| 2023-03-24 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-01 |
| 2023-03-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-01 |
| 2023-03-24 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-05-01 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Summit Care LLC (organization) | 5%+ Direct Ownership Interest · 100% | |
| Fc-Gen Operations Investment LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations I LLC (organization) | 5%+ Indirect Ownership Interest | |
| Gen Operations II LLC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare INC (organization) | 5%+ Indirect Ownership Interest | |
| Genesis Healthcare LLC (organization) | 5%+ Indirect Ownership Interest | |
| Skilled Healthcare LLC (organization) | 5%+ Indirect Ownership Interest | |
| Summit Care Parent LLC (organization) | 5%+ Indirect Ownership Interest | |
| Sun Healthcare Group INC (organization) | 5%+ Indirect Ownership Interest | |
| Whitman, Arnold (individual) | 5%+ Indirect Ownership Interest | |
| McCracken, Kathleen (individual) | Administrator · NOT APPLICABLE | |
| Rizkalla Hanna, Magued (individual) | Administrator · NOT APPLICABLE | |
| Berg, Michael (individual) | Corporate Officer · NOT APPLICABLE | |
| Bridgeford, Laura (individual) | Corporate Officer · NOT APPLICABLE | |
| Mendelson, Avi (individual) | Corporate Officer · NOT APPLICABLE | |
| Bogdan, Gregory (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Kirschner, Jonathan (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| Murray, Lauren (individual) | Individual Is An Owner, Partner Or Trustee Of Any Administrator · NOT APPLICABLE | |
| McCracken, Kathleen (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rizkalla Hanna, Magued (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Rochester Manor?
Rochester Manor has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.1-star average in New Hampshire.
How many beds does Rochester Manor have?
It has 108 certified beds and cares for about 83 residents per day.
Has Rochester Manor been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Rochester Manor?
It is part of Genesis Healthcare and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Rochester Manor?
(603) 332-7711. The facility is located at 40 Whitehall Road, Rochester, NH 03867.
Other nursing homes in Rochester
-
Birch Healthcare Center
Nursing Home · Rochester, NH · 79 beds
★★
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.