Highland Manor of Elko Rehabilitation LLC
Nursing Home · Elko, NV
CMS certification number295078
Contact & location
2850 Ruby Vista DriveElko, NV 89801
Elko County
- Phone
- (775) 753-5500
- ZIP code
- 89801 – all care providers
Facility details
- Certified beds
- 146
- Residents per day
- 90.8 (62% occupied)
- Ownership
- For profit - Limited Liability company
- Chain
- The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers (19 facilities, avg 1.7★)
- Medicare certified since
- February 16, 2001
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.37 (state 4.30 · U.S. 3.86)
- Registered nurses (RN)
- 0.71 (state 1.09 · U.S. 0.69)
- Licensed practical nurses
- 0.58 (state 0.84 · U.S. 0.86)
- Nurse aides
- 2.08 (state 2.37 · U.S. 2.32)
- Weekend total
- 3.15 (state 3.83 · U.S. 3.42)
- Nursing staff turnover
- 45.5 (state 45.1 · U.S. 45.8)%
- RN turnover
- 25.0 (state 43.4 · U.S. 42.9)%
- Administrators who left
- 0 in the last year
Inspections
- Last standard inspection
- August 7, 2025
- Health deficiencies (last cycle)
- 8.0 (state 9.6 · U.S. 9.3)
- From complaints
- 0
- Citations on record (3 years)
- 32 health · 18 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-08-07 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-07 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-07 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-07 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-07 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2025-08-07 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-19 |
| 2024-07-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Implement a program that monitors antibiotic use. F0881 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. F0691 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Provide safe and appropriate respiratory care for a resident when needed. F0695 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. F0577 · Resident Rights Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-09-01 |
| 2024-07-18 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
B No actual harm, potential for minimal harm |
Corrected 2024-09-01 |
| 2023-05-18 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-18 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-18 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-18 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812 · Nutrition and Dietary Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-18 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
| 2023-05-18 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-06-30 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
No federal fines or payment denials in the last three years.
Ownership & management
| Name | Role | Since |
|---|---|---|
| Banford, Andrew (individual) | Administrator · NOT APPLICABLE | |
| Cottonwood Healthcare LLC (organization) | Administrator · NOT APPLICABLE | |
| Highland Manor of Elko Holdings LLC (organization) | Administrator · NOT APPLICABLE | |
| Rogers, Andrew (individual) | Administrator · NOT APPLICABLE | |
| Slattery & Holman P.C. (organization) | Administrator · NOT APPLICABLE | |
| Charly Bello Family Limited Partnership (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Maze Family Limited Partnership (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Pickd LLC (organization) | Direct Ownership Interest · NOT APPLICABLE | |
| Mahrt, David (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Myers, Katie (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Myers, Walter (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Swain, Holly (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Swain, Jared (individual) | Indirect Ownership Interest · NOT APPLICABLE | |
| Banford, Andrew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Myers, Walter (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rogers, Andrew (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Highland Manor of Elko Rehabilitation LLC?
Highland Manor of Elko Rehabilitation LLC has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Nevada.
How many beds does Highland Manor of Elko Rehabilitation LLC have?
It has 146 certified beds and cares for about 91 residents per day.
Has Highland Manor of Elko Rehabilitation LLC been fined?
CMS lists no federal fines or payment denials in the last three years.
Who owns Highland Manor of Elko Rehabilitation LLC?
It is part of The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers and is classified as for profit - limited liability company. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Highland Manor of Elko Rehabilitation LLC?
(775) 753-5500. The facility is located at 2850 Ruby Vista Drive, Elko, NV 89801.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.