Northstar Post Acute
Nursing Home · Carson City, NV
CMS certification number295023
Contact & location
2898 Highway 50 EastCarson City, NV 89701
Carson City County
- Phone
- (775) 882-3301
- ZIP code
- 89701 – all care providers
Facility details
- Certified beds
- 73
- Residents per day
- 59.5 (82% occupied)
- Ownership
- For profit - Corporation
- Legal name
- Carson City Community Healthcare, LLC
- Chain
- Pacs Group (274 facilities, avg 2.9★)
- Medicare certified since
- January 1, 1973
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.36 (state 4.30 · U.S. 3.86)
- Registered nurses (RN)
- 0.47 (state 1.09 · U.S. 0.69)
- Licensed practical nurses
- 1.03 (state 0.84 · U.S. 0.86)
- Nurse aides
- 1.86 (state 2.37 · U.S. 2.32)
- Weekend total
- 2.89 (state 3.83 · U.S. 3.42)
- Nursing staff turnover
- 62.5 (state 45.1 · U.S. 45.8)%
- RN turnover
- 81.8 (state 43.4 · U.S. 42.9)%
- Administrators who left
- 1 in the last year
Inspections
- Last standard inspection
- February 2, 2026
- Health deficiencies (last cycle)
- 30.0 (state 9.6 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 63 health · 17 fire safety · includes actual harm
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2026-02-02 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. F0835 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. F0606 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Respond appropriately to all alleged violations. F0610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. F0744 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. F0940 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. F0941 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. F0942 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. F0944 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. F0945 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Provide training in compliance and ethics. F0946 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Provide behavior health training consistent with the requirements and as determined by a facility assessment. F0949 · Administration Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2026-03-17 |
| 2026-02-02 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2026-03-17 |
| 2024-12-19 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690 · Quality of Life and Care Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
| 2024-12-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
| 2024-12-19 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
| 2024-12-19 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842 · Resident Assessment and Care Planning Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
| 2024-12-19 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
| 2024-12-19 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. F0943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-01-29 |
| 2024-12-19 | Post nurse staffing information every day. F0732 · Nursing and Physician Services Deficiencies |
C No actual harm, potential for minimal harm |
Corrected 2025-01-29 |
| 2024-08-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-09-03 |
| 2024-02-20 | Provide safe, appropriate pain management for a resident who requires such services. F0697 · Quality of Life and Care Deficiencies |
G Actual harm |
Corrected 2024-04-07 |
| 2024-02-20 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-20 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. F0941 · Administration Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-20 | Keep residents' personal and medical records private and confidential. F0583 · Resident Rights Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-20 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. F0944 · Administration Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-20 | Ensure that residents are fully informed and understand their health status, care and treatments. F0552 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-20 | Reasonably accommodate the needs and preferences of each resident. F0558 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-20 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-20 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-20 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-20 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
| 2024-02-20 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-04-07 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years, including $70,296 in fines.
| Date | Type | Amount |
|---|---|---|
| 2024-02-20 | Fine | $70,296 |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Pacs Group, INC. (organization) | 5%+ Indirect Ownership Interest · 100% | |
| Truist Bank (organization) | 5%+ Security Interest · NOT APPLICABLE | |
| Canty, Mark (individual) | Administrator · NOT APPLICABLE | |
| CSV 4 Carson SNF, LLC (organization) | Administrator · NOT APPLICABLE | |
| Providence Administrative Consulting Services INC (organization) | Administrator · NOT APPLICABLE | |
| Rhodes, Matthew (individual) | Administrator · NOT APPLICABLE | |
| Tilley, Samantha (individual) | Administrator · NOT APPLICABLE | |
| Truist Bank (organization) | Administrator · NOT APPLICABLE | |
| Jergensen, Joshua (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Mitchell, John (individual) | Managing Control - Governing Body · NOT APPLICABLE | |
| Canty, Mark (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Jergensen, Joshua (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Mitchell, John (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Rhodes, Matthew (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tilley, Samantha (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Northstar Post Acute?
Northstar Post Acute has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 3.2-star average in Nevada.
How many beds does Northstar Post Acute have?
It has 73 certified beds and cares for about 60 residents per day.
Has Northstar Post Acute been fined?
Yes. CMS lists 1 penalty totaling $70,296 in the last three years.
Who owns Northstar Post Acute?
It is part of Pacs Group and is classified as for profit - corporation. See the ownership table above for all owners and managers reported to CMS.
What is the phone number of Northstar Post Acute?
(775) 882-3301. The facility is located at 2898 Highway 50 East, Carson City, NV 89701.
Other nursing homes in Carson City
-
Sierra Basin Post Acute
Nursing Home · Carson City, NV · 80 beds
★★★★★ -
Mountain View Health and Rehabilitation
Nursing Home · Carson City, NV · 146 beds
★★ -
Ormsby Post Acute Rehabilitation
Nursing Home · Carson City, NV · 120 beds
—
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.