Heritage of Webster County
Nursing Home · Red Cloud, NE
CMS certification number285225
Contact & location
636 North Locust StreetRed Cloud, NE 68970
Webster County
- Phone
- (402) 746-2296
- ZIP code
- 68970 – all care providers
Facility details
- Certified beds
- 43
- Residents per day
- 30.2 (70% occupied)
- Ownership
- Non profit - Corporation
- Legal name
- Webster County Community Hospital Foundation, INC.
- Medicare certified since
- March 1, 1998
- Participates in
- Medicare and Medicaid
- Council
- Resident council
CMS star ratings
Staffing
Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.
- Total nurse staffing
- 3.91 (state 3.98 · U.S. 3.86)
- Registered nurses (RN)
- 0.81 (state 0.67 · U.S. 0.69)
- Licensed practical nurses
- 0.59 (state 0.67 · U.S. 0.86)
- Nurse aides
- 2.51 (state 2.64 · U.S. 2.32)
- Weekend total
- 3.08 (state 3.49 · U.S. 3.42)
- Nursing staff turnover
- 59.5 (state 48.7 · U.S. 45.8)%
- RN turnover
- 60.0 (state 44.1 · U.S. 42.9)%
Inspections
- Last standard inspection
- August 14, 2025
- Health deficiencies (last cycle)
- 11.0 (state 7.2 · U.S. 9.3)
- From complaints
- 4
- Citations on record (3 years)
- 20 health · 8 fire safety
| Date | Citation | Severity | Status |
|---|---|---|---|
| 2025-08-14 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining. F0729 · Nursing and Physician Services Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies · complaint inspection |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712 · Nursing and Physician Services Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Ensure medication error rates are not 5 percent or greater. F0759 · Pharmacy Service Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689 · Quality of Life and Care Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2025-08-14 | Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. F0844 · Administration Deficiencies · complaint inspection |
D No actual harm, potential for more than minimal harm |
Corrected 2025-09-25 |
| 2024-06-27 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882 · Infection Control Deficiencies |
F No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-06-27 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-06-27 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657 · Resident Assessment and Care Planning Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-06-27 | Provide and implement an infection prevention and control program. F0880 · Infection Control Deficiencies |
E No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-06-27 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. F0582 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-06-27 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-06-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2024-06-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686 · Quality of Life and Care Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2024-07-31 |
| 2023-06-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580 · Resident Rights Deficiencies |
D No actual harm, potential for more than minimal harm |
Corrected 2023-07-28 |
Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results
Fines & penalties
1 penalty in the last three years.
| Date | Type | Amount |
|---|---|---|
| 2025-08-14 | Payment Denial | 17 days payment denial |
Ownership & management
| Name | Role | Since |
|---|---|---|
| Daniels, Bethany (individual) | Administrator · NOT APPLICABLE | |
| Durr, Michele (individual) | Administrator · NOT APPLICABLE | |
| Benge, Danny (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Cook, Lamont (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Daniels, Bethany (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Elliott, Bill (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Garwood, Dave (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Hitchler, Linda (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Ord, Wendell (individual) | Operational/managerial Control · NOT APPLICABLE | |
| Tietjen, Lana (individual) | Operational/managerial Control · NOT APPLICABLE |
Frequently asked questions
What is the rating of Heritage of Webster County?
Heritage of Webster County has a 1-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Nebraska.
How many beds does Heritage of Webster County have?
It has 43 certified beds and cares for about 30 residents per day.
Has Heritage of Webster County been fined?
Yes. CMS lists 1 penalty in the last three years.
What is the phone number of Heritage of Webster County?
(402) 746-2296. The facility is located at 636 North Locust Street, Red Cloud, NE 68970.
Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.