Arbor Care Centers-Countryside LLC

Nursing Home · Madison, NE

CMS overall rating 2/5 Government - City

CMS certification number285207

Contact & location

703 North Main Street
Madison, NE 68748
Madison County
Phone
(402) 454-3373
ZIP code
68748 – all care providers

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Facility details

Certified beds
70
Residents per day
35.5 (51% occupied)
Ownership
Government - City
Legal name
Arbor Care Centers - Countryside LLC
Medicare certified since
April 1, 1997
Participates in
Medicare and Medicaid
Council
Resident council

CMS star ratings

Overall★★★★★ 2/5
State avg 2.8
Health inspections★★★★★ 2/5
State avg 2.8
Staffing★★★★★ 1/5
State avg 3.2
Quality measures★★★★★ 5/5
State avg 3.0
Long-stay quality★★★★★ 5/5
Short-stay qualityNot rated

Staffing

Hours of nursing care per resident per day, from payroll data. More hours generally mean more time for each resident.

Total nurse staffing
—
Registered nurses (RN)
—
Licensed practical nurses
—
Nurse aides
—
Weekend total
—
Nursing staff turnover
64.1 (state 48.7 · U.S. 45.8)%
RN turnover
87.5 (state 44.1 · U.S. 42.9)%
Administrators who left
4 in the last year

Inspections

Last standard inspection
December 18, 2025
Health deficiencies (last cycle)
13.0 (state 7.2 · U.S. 9.3)
From complaints
8
Citations on record (3 years)
32 health · 16 fire safety · includes actual harm
DateCitationSeverityStatus
2026-06-15 Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Past Non-Compliance
2026-03-24 Ensure that residents are free from significant medication errors.
F0760 · Pharmacy Service Deficiencies · complaint inspection
G
Actual harm
Past Non-Compliance
2026-03-24 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-08
2026-03-24 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842 · Resident Assessment and Care Planning Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-05-08
2025-12-18 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628 · Resident Rights Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-01
2025-12-18 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies · complaint inspection
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-01
2025-12-18 Develop, implement, and/or maintain an effective training program for all new and existing staff members.
F0940 · Administration Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2026-02-01
2025-12-18 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-01
2025-12-18 Ensure that residents are fully informed and understand their health status, care and treatments.
F0552 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-01
2025-12-18 Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-01
2025-12-18 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-01
2025-12-18 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-01
2025-12-18 Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883 · Infection Control Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2026-02-01
2024-12-05 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727 · Nursing and Physician Services Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-19
2024-12-05 Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756 · Pharmacy Service Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-19
2024-12-05 Provide and implement an infection prevention and control program.
F0880 · Infection Control Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2025-01-19
2024-12-05 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-19
2024-12-05 Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757 · Pharmacy Service Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-19
2024-12-05 Implement a program that monitors antibiotic use.
F0881 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2025-01-19
2024-12-05 Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
F0606 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-01-19
2024-12-05 Post nurse staffing information every day.
F0732 · Nursing and Physician Services Deficiencies
C
No actual harm, potential for minimal harm
Corrected 2025-01-19
2024-08-22 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2024-10-06
2023-11-14 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689 · Quality of Life and Care Deficiencies
E
No actual harm, potential for more than minimal harm
Corrected 2023-12-29
2023-11-14 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550 · Resident Rights Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-29
2023-11-14 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582 · Resident Rights Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-29
2023-11-14 Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
F0606 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-29
2023-11-14 Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-29
2023-11-14 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-29
2023-11-14 Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887 · Infection Control Deficiencies
D
No actual harm, potential for more than minimal harm
Corrected 2023-12-29
2023-09-27 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686 · Quality of Life and Care Deficiencies · complaint inspection
G
Actual harm
Corrected 2023-10-27
2023-09-27 Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684 · Quality of Life and Care Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27
2023-09-27 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761 · Pharmacy Service Deficiencies · complaint inspection
D
No actual harm, potential for more than minimal harm
Corrected 2023-10-27

Severity letters A–L combine how widespread a problem was (isolated, pattern, widespread) with how serious (from potential for minimal harm to immediate jeopardy). How to read inspection results

Fines & penalties

2 penalties in the last three years, including $26,750 in fines.

DateTypeAmount
2026-03-24Fine$14,015
2026-03-24Fine$12,735

Ownership & management

NameRoleSince
Arbor Care Centers LLC (organization)Administrator · NOT APPLICABLE
Klaasmeyer, Aaron (individual)Administrator · NOT APPLICABLE
Klaasmeyer, Jessica (individual)Administrator · NOT APPLICABLE
Klaasmeyer, Kenneth (individual)Administrator · NOT APPLICABLE
Klaasmeyer, Linda (individual)Administrator · NOT APPLICABLE
McNeill, Trishtian (individual)Administrator · NOT APPLICABLE
McWhorter, Everett (individual)Administrator · NOT APPLICABLE
Spanel, Alan (individual)Administrator · NOT APPLICABLE
Arbor Care Centers LLC (organization)Operational/managerial Control · NOT APPLICABLE
Klaasmeyer, Aaron (individual)Operational/managerial Control · NOT APPLICABLE
Klaasmeyer, Jessica (individual)Operational/managerial Control · NOT APPLICABLE
Klaasmeyer, Kenneth (individual)Operational/managerial Control · NOT APPLICABLE
Klaasmeyer, Linda (individual)Operational/managerial Control · NOT APPLICABLE
McNeill, Trishtian (individual)Operational/managerial Control · NOT APPLICABLE
McWhorter, Everett (individual)Operational/managerial Control · NOT APPLICABLE
Spanel, Alan (individual)Operational/managerial Control · NOT APPLICABLE

Frequently asked questions

What is the rating of Arbor Care Centers-Countryside LLC?

Arbor Care Centers-Countryside LLC has a 2-star overall rating from the Centers for Medicare & Medicaid Services on a scale of 1 to 5, compared with a 2.8-star average in Nebraska.

How many beds does Arbor Care Centers-Countryside LLC have?

It has 70 certified beds and cares for about 36 residents per day.

Has Arbor Care Centers-Countryside LLC been fined?

Yes. CMS lists 2 penalties totaling $26,750 in the last three years.

What is the phone number of Arbor Care Centers-Countryside LLC?

(402) 454-3373. The facility is located at 703 North Main Street, Madison, NE 68748.

Source: CMS Care Compare, August 2026. Information is provided as published by CMS; verify details directly with the facility.